Claims Insights, Consultant

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full time

Claims Insights, Principal

Location: Kuala Lumpur, MY-AIA Malaysia

Time Type: Full time

Posted On: Posted 30+ Days Ago

Job Requisition ID: JR-47384

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

About the Role

Responsible to find opportunities through insight from data, driving healthcare analytics related initiatives, leverage on BI tools and analytics techniques for actionable insights to senior management team to implement business decisions, operation efficiency and cost containment.

Roles and Responsibilities:

  • Performing research and analysis for medical inflation, cost driver and healthcare metrics such as loss ratio, claim severity & frequency.
  • Apply data visualization tools to communicate findings and insights efficiently to both technical and non-technical collaborators.
  • Apply statistical techniques to identify patterns, trends and anomalies in large datasets related to financial and operation problem statements.
  • Work with data team to assemble and preprocess relevant data from various sources, ensuring its accuracy and quality and continuously strengthening analytics & insights capabilities.
  • Able to communicate and present insights efficiently to all levels who require analysis or report to address business issues, able to understand the complexity of healthcare data/critical metrics and translate it into business language to deliver the insights.
  • Articulate findings insights to collaborators and senior management.
  • Excellent understanding of data models, mining, segmentation, machine learning techniques and algorithms will be an advantage.

Minimum Job Requirements:

  • Related working experience in analytic roles or relevant fields. Experience in Insurance Operations or Healthcare analytics would be a plus.
  • Exposure to data analytics project lifecycle (data requirement, extraction, exploration, transformation, development, implementation, insights).
  • Proficient in SQL programming or other database query tools and strong capability with dashboard tools including Power BI and Tableau.
  • Adaptive to change and flexible in an evolving, fast-paced working environment.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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