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Sales and Marketing Assistant Manager

4 weeks ago

Sungai Petani, Kedah, Malaysia IDEALCARE° Full time

With over 26 years of industry experience, IDEALCARE stands as Malaysia's leading medical device company, dedicated to our vision of impacting lives through affordable & accessible medical devices. Our expertise spans across comprehensive medical solutions including Anesthesia, Respiratory Care, Urology, Infusion & Transfusion, Pathology, Gastroenterology, Procedure Sets, and PPE Products. Our manufacturing excellence is validated through multiple international certifications, including ISO 13485:2016 Quality Management System, ISO/IEC 17025:2017, and compliance with global medical device regulations. Our products are registered with various regulatory bodies worldwide, including Malaysia's Medical Device Authority and European CE marking, demonstrating our commitment to meeting international healthcare standards. Our manufacturing capabilities are anchored by two state-of-the-art facilities in Sungai Petani, Kedah: Plant 1 (SGT) and our flagship IDEALCARE Centre of Excellence (COE), with a third facility under development for 2026. These modern facilities feature fully automated production lines and advanced manufacturing technologies, ensuring the highest standards of quality and efficiency in medical device production. Our integrated business approach encompasses manufacturing, logistics & distribution, and sales & marketing, serving healthcare institutions across 20 countries spanning South East Asia, South Asia, Oceania, Middle East, Africa, and Europe. Our dedication to innovation, quality, and competitive pricing establishes IDEALCARE as a formidable alternative in the medical device industry, consistently delivering healthcare solutions that exceed expectations.

The Role
Job And Responsibilities
  • Sales Strategy Development: Design and implement comprehensive sales strategies aligned with organizational objectives. Identify new business opportunities and drive growth within the assigned territories or market segments.
  • Reporting & Budgeting: Develop and present periodic sales and performance reports to management. Assist in setting the department's budget and manage expenses within the approved limits.
  • Team Leadership: Lead and mentor a team of sales professionals, fostering a collaborative and results-driven environment. Monitor performance metrics (KPI), address gaps, and develop strategies to enhance team effectiveness.
  • Customer Relationship Management: Establish strong relationships with key stakeholders, including healthcare providers, hospitals, and distributors. Offer tailored solutions, negotiate terms, and ensure high levels of customer satisfaction.
  • Market Insights: Stay informed of market trends, competitor activities, and customer preferences. Conduct market research and adapt strategies to maintain a competitive advantage. Develop processes to improve customer satisfaction and sales efficiency.
  • Performance Monitoring: Analyse sales performance, generate accurate forecasts, and provide regular updates to senior management. Identify challenges and opportunities, ensuring continuous improvement in sales operations.
  • Key Account Strategy: Identify, engage, and set revenue targets for key accounts, collaborating with local distributors to explore new opportunities.
Ideal Profile
Qualifications
  • A Bachelor's degree in a relevant field such as Life Sciences, Biomedical Engineering, Business Administration, Marketing, or equivalent. Professional certifications in sales, marketing, or healthcare-related disciplines can be advantageous.
  • Minimum of 3 years of proven sales management experience in the medical device field.
What's on Offer?
  • Join a well-known brand within Hospital / Health Care / Healthtech.
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