Systems Support Engineer
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This role focuses on software application support within the telecommunication industry. You will be involved in system configuration, upgrades, and technical support to ensure smooth business operations, while also assisting in integration and troubleshooting with external vendors. Although the projects are in the telecom domain, the responsibilities are more software-oriented (SQL, scripting, system support) rather than pure networking.
Key responsibilities
- Involve in the delivery of telecommunication software projects
- Responsible for technical support activities including System Configuration, Business Operation, System Upgrading
- Responsible for preparation, creation and test execution for any testing phase of the project
- Liaison with external parties and vendors to support integration and troubleshooting
- Provide the high-quality service for the clients to meet win-win cooperation
Requirements
- Bachelor's degree in computer science, Information Technology, Electronics, Information System or equivalent
- Technical skills in SQL, PL/SQL, Unix, Shell script, and Python script
- Responsible, warm, sincere, teamwork, willing to work under pressure, and have good learning capacity with creativeness
- Have strong customer service orientation, and good interpersonal skills
- Well verse in English and mandarin communication both reading and writing
- Fresh graduates are welcome to apply
Hirer responsiveness Salary match Number of applicants
Your application will include the following questions:
- Which of the following statements best describes your right to work in Malaysia?
- Which of the following types of qualifications do you have?
- How would you rate your Mandarin language skills?
Computer Software & Networking 51-100 employees
Whale Cloud Technology Co., Ltd. (shortened to “Whale Cloud”) is a leading provider of digital technologies and services. Founded in 2003, Whale Cloud has been providing digital transformation solutions, comprehensive digital products, and technical services to telecom operators, public service departments, and other industry customers across more than 80 countries and regions worldwide. Formerly known as ZTEsoft, Whale Cloud was later invested by China's largest technology and eCommerce giant in the year 2018. At present, anchored in its "AI-First, Full-speed Globally" strategy, the company serves more than 150 mainstream telecom operators, supporting over 1.8 billion end users.
Whale Cloud Technology Co., Ltd. (shortened to “Whale Cloud”) is a leading provider of digital technologies and services. Founded in 2003, Whale Cloud has been providing digital transformation solutions, comprehensive digital products, and technical services to telecom operators, public service departments, and other industry customers across more than 80 countries and regions worldwide. Formerly known as ZTEsoft, Whale Cloud was later invested by China's largest technology and eCommerce giant in the year 2018. At present, anchored in its "AI-First, Full-speed Globally" strategy, the company serves more than 150 mainstream telecom operators, supporting over 1.8 billion end users.
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