technical support engineer

Job Summary We are seeking a Technical Support Engineer to provide technical support for IT endpoint devices, including laptops, monitors, and peripherals. The role involves hardware diagnosis, warranty support, parts coordination, vendor management, ticket administration, and customer service. The engineer will work with internal technical teams, vendors,...

Qualifications • Strong Technical Support and Troubleshooting skills, with the ability to identify, analyze, and resolve technical issues efficiently. • Solid Customer Support and Customer Service capabilities to handle inquiries professionally and maintain a positive user experience. • Demonstrated Analytical Skills to interpret technical information,...

To support the sales team with on-site or remote demonstrations, installation/training/reparation of the product scope under service responsibility throughout the entire region.ResponsibilitiesAssist in selling standard or customized technical solutionsProvide online, remote, or on-site demonstrations or testing of the supported solutions and...

2+ years of experience as technical engineer, system integrator or equivalent experienceDeep understanding of networking (routing, switching, TCP/IP, etc)Have knowledge and experience in security solution such as Firewall/IPS/UTM/Bandwidth Management/Endpoint SecureHave knowledge in linux based operating system (installation, configuration,...

Provide pre-sales and after-sales technical support to customers, distributors, and system integrators. Install, configure, commission, and troubleshoot ZKTeco hardware and software solutions.Key responsibilitiesConduct product demonstrations and technical training for customers and business partnersAssist the sales team in designing system solutions and...

Collaboration with Engineering Teams:Collaborate with cross-functional engineering teams on New Product Development (NPD), New Product Introduction (NPI), Design of Experiments (DOE), Failure Mode and Effects Analysis (FMEA), and prototype builds to ensure seamless integration and effective problem-solving. Technical Expertise and Support:Provide technical...

Job Summary: On behalf of our Reputable Client, we are seeking a Technical Support Engineer to join their Support Team in KLCC. This role will be based in the office, from 8am to 5pm, 5 days work a week. The Engineer will provide first-line technical assistance to end users, supporting hardware and software setup, performing basic network, VPN, hardware,...

1 Responsibilities of the Role: Acquire technical knowledge on product applications. Diagnose, trouble shooting and resolve technical hardware and software problems. Effectively answer, prioritize and escape customer issues Work closely with Sales team on customer feedback Provide onsite support and training 2 Job Requirements: Bachelor's degree in...

Provide on-site installation, validation and commissioning of instrumentsPerform hands-on on-site troubleshooting, service and repairs.Provide high level technical support or training to customers at their location.Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and...

Technical Support Engineer page is loaded## Technical Support Engineerlocations: Malaysia Office -Penangtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR105971**About Centific**Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent...

1 Responsibilities of the Role: Acquire technical knowledge on product applications. Diagnose, trouble shooting and resolve technical hardware and software problems. Effectively answer, prioritize and escape customer issues Work closely with Sales team on customer feedback Provide onsite support and training 2 Job Requirements: Bachelor's degree in...

Job OverviewWe are looking for a Technical Support Engineer to support and maintain Microsoft Purview product. The ideal candidate will manage incoming support tickets, handle backlog items, triage issues efficiently, and perform in-depth technical investigations. A strong problem‑solving mindset, proactive ownership, and solid communication skills are...

We are currently searching for a Technical Support Engineer to support our business development in Malaysia. This is for our Smart Home brand IMOU (Pronounced: I-Moe). 1, Who Are We? IMOU is a global leader in Smart Home segment and we have built a reputation in overseas market as the go to vendor for Smart Security & Smart Home. Set up as a subsidiary of...

Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Job Summary Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by providing...

As an Technical Support Engineer at OPT, you will play a pivotal role in bridging customer needs with our cutting-edge vision inspection technologies. You will be responsible for understanding customer technical requirements, conducting pre-sales feasibility studies, and providing end-to-end support—from initial consultation to post-sales troubleshooting....

Technical Support Engineer Key Responsibilities Technical Document Analysis: Conduct comprehensive reviews of Requests for Quotation (RFQ) and project documents, including architectural/structural drawings, technical specifications, and Bills of Quantities (BOQ) Project Data Integration: Serve as the primary link between Sales and Design by accurately...

Performs tasks such as, but not limited to, the following:Provides senior level technical support of manufacturing engineering initiatives including process, industrial, quality, and development engineering efforts.Assists with the development and implementation of engineering projects.Takes ownership for a process sector under engineering guidance.Assists...

Serve as the primary technical contact for customers, providing remote and on-site technical support.Diagnose and resolve hardware and software issues; escalates complex cases with clear technical analysis.Perform system testing, and customer training.Conduct application testing, evaluations, and proof-of-concept (POC) trials.Prepare basic technical...

Identifying hardware, diagnosing, repairing faults, software solutions and troubleshooting technical issues. Deploy, Install and configure set of hardware and software, and provide on-site training and support services. Managing multiple cases and activities as assigned by following SOP and provide pre and post activity report as and when required. Able to...

About Mettler ToledoMETTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with...