Client Advisor

4 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Carousell Group Full time

Carousell Group Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia

3 days ago Be among the first 25 applicants

About Carousell Group

Carousell Group is the leading recommerce group in Greater Southeast Asia on a mission to inspire the world to start selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in eight markets under the brands Carousell, Cho Tot, Laku6, Mudah.my, OneKyat, Ox Street, and Refash, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India.

About LuxLexicon

LuxLexicon is the leading luxury handbag reseller and authenticated luxury consignment platform in Singapore. Founded in 2016, LuxLexicon has one of the largest resale Hermès bag selection in Southeast Asia. Each item goes through a rigorous due diligence examination by their in-house authentication expert before being listed for sale. Visit http://www.luxlexicon.com for more information.

Job Description

Are you passionate about luxury goods, exceptional customer experiences, and the art of storytelling? Do you have a flair for connecting with discerning clients and helping them find timeless treasures? If so, we'd love for you to join our team at LuxLexicon, the premier destination for pre-loved luxury.

As a Client Advisor, you will be the face of our store, embodying the elegance and professionalism that our brand represents. Your role is to build lasting relationships with clients, offering personalized service while sharing your expertise in luxury fashion, accessories, and trends.

Key Responsibilities:

  • Provide exceptional client service to create memorable shopping experiences.
  • Build and maintain a loyal client base through proactive outreach and relationship management.
  • Stay up-to-date with current luxury trends and share product knowledge with clients.
  • Maintain store presentation standards, ensuring a luxurious and inviting environment.
  • Collaborate with team members to achieve store goals and uphold the brand's values.

Qualifications:

  • Previous experience in luxury retail, fashion, or client-facing roles.
  • A strong passion for luxury goods and an understanding of high-end brands.
  • Exceptional interpersonal and communication skills.
  • A proactive mindset with a natural ability to connect and build rapport.
  • Attention to detail and a commitment to delivering excellence.

Additional Information:
By proceeding with your application, you are adhering to our PDPA policies. In case you are interested to know more, read about our Candidates Personal Data Privacy Statement.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Distribution, Supply Chain, and Customer Service
Industries
  • Technology, Information and Internet
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