Key Account Manager/Asst Manager

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As Key Account Manager/ Assistant Manager, you are the face of Vallen to customers. You will be partnering with customers to provide and manage indirect material supply chain solutions for their businesses and supply chain objectives. The opportunity involves a mix of managing the current businesses and finding new ones within your customer accounts. Your knowledge on supply chain combined with your communication skills, relationship building skills, entrepreneurship, influencing and analytical abilities shape how your existing and new businesses grow.

What will you deliver?

1. Be the key figure for driving revenue and margin growth within your customer accounts, which means meeting and exceeding all business measures such as EBIT and working capital.
2. Develop and deliver Key Account Management Plans to improve short-term and long-term EBIT and working capital.
3. Own, monitor and drive customer's service agreements to meet and exceed contractual performance KPIs such as cost savings obligations.
4. Be accountable for the smooth daily operations and updated selling prices associated with your customers.
5. Be the 'change agent' who drives margin improvement projects and commercial outcomes for your customer accounts.
6. Monitor programs, analyse data and trends, hold regular service performance and business reviews, and initiate improvements for the customer accounts.
7. Identify and secure new opportunities within your customer accounts.
8. Partner with the internal teams to ensure world class customer service is achieved and your team always represents the Vallen brand to the highest level.
9. Visit customer sites where required.
10. Any other tasks as required by Management.

Key Qualifications

1. Bachelor's degree in Business Administration, Supply Chain Management or related discipline
2. Proven track record of key account management, providing outstanding supply chain consultation and customer service to customers
3. Ability to think strategically and communicate effectively with all levels of management
4. Ability to manage ambiguity and apply problem-solving skills
5. Ability to influence across teams, creating effective internal business partnerships
6. Ability to effectively manage multiple projects and work effectively under deadlines
7. Understanding of financial concepts such as EBIT and working capital

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a key account manager?
• Do you have experience in a sales role?
• Do you have customer service experience?
• How many years' experience do you have in supply chain management (SCM)?
• Do you have experience in a role which requires relationship management experience?
• How much notice are you required to give your current employer?

Vallen Asia, with locations in Malaysia, Singapore and Thailand is part of the Sonepar Group. Sonepar is the number one Business-to-Business (B-to-B) distributor of electrical products and related services globally. Headquartered in France, Sonepar has an annual turnover of 22.4 billion Euros, employs 46,000 people and is represented in 44 countries.

Vallen Asia is a leading distributor of products and services focusing on B-to-B markets in Indirect Materials (IDM) in particular Maintenance, Repair and Operating (MRO) Products and Clean Room Supplies. We provide customers with access to one of the broadest ranges of quality products in the Southeast Asia distribution industry, making Vallen a single source of IDM products.

Vallen's strength lies in the ability to provide local and international customers with value-added services including technical support, inventory management and integrated supply solutions, enabling them to improve their productivity while increasing efficiency and competitiveness.

Perks and benefits: Medical, Dental, Incentive, Optical, Annual Health Check-up.