Product Specialist
2 weeks ago
Location: Penang, MY, MY
Global Business Unit: HEC
Job Function: Sales
Requisition Number: 170969
Job SummaryThe incumbent works closely with the Sales Manager in managing the Dental channel.
General Responsibilities- Achieve sales targets and outcomes for the financial year.
- Execute sales activities to target accounts identified for all Marketing campaigns.
- Utilize CRM tool (SFDC) to ensure standardized processes during all sales stages and to follow up on all marketing qualified leads that have been identified from integrated marketing activities.
- Analyse the territory/market's potential, track sales, and status report.
- Coordinate sales efforts with team members and other members of the multi-disciplinary team.
- Present, promote, and sell medical products/solutions using solid arguments to existing and prospective customers.
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
- Establish, develop, and maintain positive business and customer relationships.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Continuously improve through feedback.
- Demonstrate basic knowledge and understanding of the industry/market/competitors/customers/products/services and selling skills.
- Possess basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.
- Willing to travel outstation and cover more than one area.
- Strong communication and negotiation skills.
- Demonstrate proficiencies in office productivity tools (e.g., Excel, Word, and PowerPoint).
- Good command in English, both written and spoken.
Degree or professional qualification in a Science- or Medical-related discipline with a minimum of one year experience in a similar role.
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