Insurance and Travel Claims Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

Insurance and Travel Claims Specialist Posting Date: 16 Jan 2025 | Close Date: 16 Apr 2025

Position: Global Insurance and Travel Claims Specialist

Tenure: 1 year contract (Immediate Hiring)

Working Hour: Standard

Working Location: Jalan Duta

Salary: RM 6500 - RM 7000

Job Responsibilities:

  • Receive, validate, and manage new claims.
  • Review and approve claims within authority limits, preparing files for presentation to capacity partners for significant losses.
  • Respond to client inquiries and conduct diary follow-ups.
  • Validate claims for third-party schemes and establish proof of loss by analyzing medical documentation and conducting investigations.
  • Document all actions related to medical claims and resolve them by approving or denying documentation, calculating benefits, and initiating payments or composing denial letters.
  • Maintain quality customer service by adhering to company practices and promptly addressing customer inquiries.
  • Prepare monthly reports summarizing claim information.
  • Stay updated with industry knowledge through educational opportunities and professional organizations.
  • Ensure compliance with company policies, procedures, and regulatory requirements, including FCA regulations.

Job Requirements:

  • Bachelor's Degree holder
  • 3-4 years of related working experience
  • High level of communication and interpersonal skills with practical insurance knowledge. Good teamwork, ability to keep pace with new developments, and proactive self-starter.

Work Location: Kuala Lumpur

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