Insurance Claims Examiner
6 days ago
**Job Overview**
Allianz Popular SL, a leading insurer and asset manager, is seeking an experienced Motor Claims Specialist to join our team. This role plays a pivotal part in managing all motor claims related to third-party property damage and bodily injury claims.
The successful candidate will be responsible for conducting thorough investigations, assessing liabilities, and collaborating with legal professionals where necessary. Effective claim management skills are essential to ensure a healthy loss ratio.
Key Responsibilities:
- Claims Management: Conduct regular reviews and analysis of claim trends and performance metrics to identify areas for improvement and implement corrective actions.
- Negotiation and Settlement: Serve as a point of contact for escalated claim issues, working to resolve disputes and negotiate settlements effectively.
- Communication and Coordination: Collaborate with external stakeholders including customers, distributors, legal professionals, repair workshops, and motor surveyors and investigators to facilitate smooth and fair claim settlements.
- Continuous Improvement: Enhance claim handling processes and contribute to the continuous improvement of claims management protocols by staying updated with industry trends, legal changes, and best practices.
Requirements and Qualifications
- Recognized degree or diploma.
- Certification in Basic Insurance Concepts and Principles (BCP), Personal General Insurance (PGI) and Commercial General Insurance (ComGl) with Singapore College of Insurance.
- Minimum 7 years of experience in Motor claims handling with a focus on third party claims within the Malaysia or Singapore insurance market.
- Good knowledge of Microsoft Office software and any other technology applications.
- Strong knowledge of motor insurance policies, regulations, and industry practices in Malaysia and Singapore.
- Excellent analytical, negotiation, and communication skills.
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