Insurance Claims Examiner

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time

At Zurich 56 Company Ltd, we're seeking a talented Insurance Claims Examiner to join our team. As an Insurance Claims Examiner, you will be responsible for handling single and multi-party personal or commercial line claims of low to moderate exposure and complexity.

The ideal candidate will have a Bachelor's Degree in Insurance, Business Administration, Corporate Administration, or a related field, and excellent communication skills to interact with clients and other stakeholders. With moderate direction, you will follow established protocols to ensure that claims are handled efficiently and effectively.

Your key responsibilities will include documenting claims files by accurately capturing and updating claims data/information, determining liability by gathering and analyzing relevant facts, analyzing and determining policy coverage, and working towards timely resolution of claims by developing case strategy, evaluating cases, and escalating issues as appropriate.

In addition, you will establish timely reserves and perform ongoing review throughout the claims cycle within authority limits, assess damages, negotiate settlement of claims by establishing negotiation strategies, meet quality standards by following best practices, and ensure customer service by proactively communicating information and responding to inquiries.



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