Retail Supervisor for Smartphone
16 hours ago
Duties and Responsibilities:
The Retail Supervisor is responsible for hitting assigned team sales targets and supervising operations.
He/she manages daily store operations and leads merchandising activities to improve sales performance.
- Manages promoter, non-promoter outlets & operator outlets.
- Manages a small team and deals with dealers, store managers & store staff.
- Hits sales targets.
- Provides consultation on products & services.
- Documents & updates sales transactions for non-promoter outlets.
- Provides quality service & demonstrates service vision.
- Manages operations & diverse service environments.
- Conducts training for service performance.
- Maintains good relationships for customer & service quality.
- Manages retail operations.
- Maintains stock inventory up-to-date.
- Assists in POSM allocation, LDU, Dummies and uploads to system.
- Updates store image into system & coordinates outlet construction, store image upgrade activities.
- Keeps track of visual merchandising presentation.
- Coordinates allocation of merchandising display, LDU, Dummies, fixtures & gifts with dealers.
- Provides training for all outlets.
- Updates market competitor activities.
- Keeps track of operations of roadshows, promotions, or any events.
- Involves in improvement & productivity initiatives.
- Leads & motivates team to participate in productivity improvement.
- Increases productivity & innovation activities.
- Keeps track of the implementation of productivity and innovation.
- Serves customer inquiries related to product knowledge, stock issues & merchandising.
- Creates ideas for productivity improvements and innovation.
- Manages & supervises promoters.
- Builds team spirit & grows team ability.
- Acts as a decision maker.
- Builds good relationships with dealers & partners.
- Provides operations & manpower support.
Academic Qualification(s): Candidates must possess at least SPM, Diploma / Advance Diploma / Bachelor's Degree in any field.
Work Experience / Skills Requirement(s):
- Good communication skills.
- Leadership & service orientation.
- Teamwork & interpersonal skills.
Salary Range: RM 2,200 - RM 3,000
Working Location: Kuala Lumpur / Selangor / Negeri Sembilan / Seremban / Melaka / Johor
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Sales and Business Development
Industries: Internet Publishing
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