Product Consultant for Smartphone

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Always Marketing (M) Sdn Bhd Full time

Duties and Responsibilities:

The promoter is responsible for hitting sales targets by providing service and operations excellence. He/she also engages in innovation and productivity initiatives for the store. The promoter needs to show the selling points of a product to customers, promote how the product works, solve questions, and attempt to push consumers or clients to buy the product. Improving sales targets through upselling and cross-selling of products.

Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities:

  • Hit sales target
  • Engage with customers, promote products & services, close sales & update sales transactions
  • Manage after-retail sales services
  • Give advice on products & services and perform product demonstrations
  • Deliver quality service & present service vision
  • Present a positive & professional image
  • Respond to service objections
  • Deliver Go-the-Extra-Mile services
  • Involve in service & sales productivity development
  • Update & provide competitor promotion activities
  • Deliver customer service over various social media
  • Involve in service innovation development
  • Deliver operations quality & in charge of merchandise display
  • In charge of operations for roadshows, promotions, or any events
  • Update LDU, POSM, merchandise display into System

Academic Qualification(s): Candidates must possess at least SPM/STPM & above in any field.

Work Experience / Skills Requirement(s):

  • With retail, sales or smartphone sales will be an advantage
  • Fluent in Malay & English, Chinese will be an advantage
  • Join Product & Service training to improve knowledge & skill set
  • Provide Service quality & Promote Product
  • Upsell & Cross sell products
  • Visual Merchandise & Provide Product demo and knowledge
  • Communication & Good customer Service
  • Teamwork & Interpersonal Skills
  • Problem Solver

Salary Range: RM 1,500- RM 5,000

Working Area: KL / Selangor / Seremban / Melaka / Johor

Seniority level: Mid-Senior level

Employment type: Contract

Job function: Product Management and Marketing

Industries: Internet Publishing

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