Product Consultant for Smartphone
5 days ago
Duties and Responsibilities:
The promoter is responsible for hitting sales targets by providing service and operations excellence. He/she also engages in innovation and productivity initiatives for the store. The promoter needs to show the selling points of a product to customers, promote how the product works, solve questions, and attempt to push consumers or clients to buy the product. Improving sales targets through upselling and cross-selling of products.
Summary of Principal Job Responsibility & Specific Job Duties and Responsibilities:
- Hit sales target
- Engage with customers, promote products & services, close sales & update sales transactions
- Manage after-retail sales services
- Give advice on products & services and perform product demonstrations
- Deliver quality service & present service vision
- Present a positive & professional image
- Respond to service objections
- Deliver Go-the-Extra-Mile services
- Involve in service & sales productivity development
- Update & provide competitor promotion activities
- Deliver customer service over various social media
- Involve in service innovation development
- Deliver operations quality & in charge of merchandise display
- In charge of operations for roadshows, promotions, or any events
- Update LDU, POSM, merchandise display into System
Academic Qualification(s): Candidates must possess at least SPM/STPM & above in any field.
Work Experience / Skills Requirement(s):
- With retail, sales or smartphone sales will be an advantage
- Fluent in Malay & English, Chinese will be an advantage
- Join Product & Service training to improve knowledge & skill set
- Provide Service quality & Promote Product
- Upsell & Cross sell products
- Visual Merchandise & Provide Product demo and knowledge
- Communication & Good customer Service
- Teamwork & Interpersonal Skills
- Problem Solver
Salary Range: RM 1,500- RM 5,000
Working Area: KL / Selangor / Seremban / Melaka / Johor
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Product Management and Marketing
Industries: Internet Publishing
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