Technical Service Professional

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full time
Digital Solutions Consultant

We're looking for a dedicated professional to help us shape the digital landscape through innovative solutions.

As part of our technical support team, you'll be responsible for identifying and addressing technical issues.

We use cutting-edge technologies to power our e-wallet services.

We collaborate with other departments to develop comprehensive solutions.

  1. IDentify and troubleshoot technical problems affecting customers.
  2. Maintain the integrity of production e-wallet systems.
  3. Engage with development teams to find effective fixes.
  4. Analyzing system event logs for error tracking.
  5. Offer direct support during production scenarios.
  6. Interact with Operations, Engineering, and Solution Teams.

Vital Requirements:

  1. Relevant university degree such as computer science.
  2. Background in log analysis.
  3. Expertise in handling multiple cases simultaneously.
  4. Developing articulate reports and writing compelling narratives.
  5. Capability of maintaining equilibrium even in the face of adversity.

Company Benefits:

  • Educational opportunities.
  • Delicious food at the workplace.
  • Smartphone plan reimbursements.
  • Caregiver leave arrangements.
  • Overtime and vacation compensation.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sika Full time

    Role OverviewThis Technical Service Professional position is ideal for individuals with a passion for chemical manufacturing and a drive to deliver exceptional technical support. As part of our team, you will contribute to developing and maintaining strong relationships with customers and stakeholders.Responsibilities include:Initiating and performing basic...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Axens Full time

    SENIOR TECHNICAL SERVICES PROFESSIONAL (F/M)Axens provides a comprehensive range of solutions for the conversion of oil and biomass to cleaner fuels, petrochemical production and purification, chemical recycling of plastics, natural gas treatment and conversion options, as well as water treatment and carbon capture.Axens offers technologies, equipment,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia YEANG CREATIVE LTD Full time

    Our ExpectationsWe are looking for a highly skilled Machinery Technician who can provide top-notch technical support to our customers. If you have experience in IT-related hardware and a passion for delivering exceptional results, we want to hear from you!Your Key ResponsibilitiesPrinter Installation: Install and configure printers and finishing equipment at...


  • Kuala Lumpur, Kuala Lumpur, Malaysia I-Yuno Malaysia Sdn Bhd Full time

    About the JobWe are seeking a highly skilled IT Infrastructure Manager to oversee the maintenance and administration of our IT infrastructure. The ideal candidate will have extensive experience in managing IT systems, resolving complex technical issues, and collaborating with cross-functional teams.Key Responsibilities:Oversee the installation,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full time

    Aqi Intl is seeking a highly skilled Technical Support Professional to join our team. As an Executive Technical Support specialist, you will be responsible for delivering premium technical support and customer service to Lenovo users and clients.ResponsibilitiesResolve technical issues arising from everyday computer use, ensuring excellent customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NCR Atleos Full time

    NCR Atleos Professional Services Technical Consultant in KUALA LUMPUR, MalaysiaAbout NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Career Horizons Full time

    Job DescriptionCareer Horizons is seeking a highly skilled Technical Service Manager to join our team. As a key member of our IT department, you will be responsible for delivering exceptional technical service to our customers, ensuring timely and effective issue resolution.About the RoleDeliver technical support to customers through various channels,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Freelancing Full time

    We are seeking an experienced Presales Engineer to join our freelance team and collaborate with sales professionals to deliver technical services to clients.Responsibilities include:Providing clear and concise technical explanations and demonstrations.Working closely with sales teams to generate new business opportunities.Developing and delivering technical...


  • Kuala Lumpur, Kuala Lumpur, Malaysia JustLogin Full time

    We are hiring a Technical Service Representative to provide exceptional customer support and drive customer satisfaction.Job OverviewThe successful candidate will work closely with customers to understand their needs and provide timely solutions to technical and business queries.Key responsibilities include managing customer expectations, responding to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Claritas Consulting Asia Full time

    Job OverviewThis role involves providing technical assistance, hardware maintenance, software support, and user training in a professional setting. As an IT intern at Claritas Consulting Asia, you will work collaboratively with other IT staff members to resolve technical issues and implement system upgrades or enhancements.The ideal candidate should have...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Mühlbauer GmbH & Co. KG Full time

    We are seeking a Departmental Efficiency Specialist to join our team as the Deputy Head of the Service Department. In this role, you will be responsible for managing staff, providing technical guidance, and developing methods to monitor and report service management processes.About Us:Mühlbauer GmbH & Co. KG is a leading provider of advanced automation...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Join our team at Businesslist as a skilled Technical Support Professional. As a technical support professional, you will be responsible for providing technical assistance to our customers and internal teams, resolving issues and improving overall customer satisfaction.The ideal candidate will have experience with troubleshooting and resolving technical...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Luxoft Full time

    Luxoft's Technical Data Support team is looking for a highly skilled Technical Data Support Professional to provide expert-level support to our clients. As a key member of the team, you will be responsible for resolving complex technical issues and providing training to clients on best practices.About the RoleProvide exceptional customer service and support...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Chr. Hansen Holding AS Full time

    We are looking for an experienced IT Support Specialist to join our team. In this role, you will be responsible for delivering exceptional technical support and customer service to our business users.Job Description:Company Overview: Novonesis is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Guidewire Software Full time

    We are seeking a Specialized Services Professional to join our Specialized Consulting Center (SCC) team in Kuala Lumpur, Malaysia.The SCC team delivers specialized services to Guidewire Cloud customers, ensuring alignment with cloud standards and best practices.The ideal candidate will have a background in software development, a strong understanding of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GoGoX Full time

    We're looking for a skilled technical support professional to join our team at GoGoX. In this role, you'll be responsible for providing top-notch customer service and resolving complex issues in a timely manner.About the Role:Provide logistical support and handle customer inquiries via phone and online platformsRespond to customer concerns and resolve...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Leighton Asia Full time

    Company BackgroundEstablished in 1975, Leighton Asia has grown to become a leading international construction company in Asia.Our operations specialize in civil engineering, rail, roads, tunnels, and building works.As a member of the CIMIC Group, we benefit from our parent company's global presence and expertise.Job ResponsibilitiesWe are seeking experienced...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hytech Full time

    About the Opportunity:We are looking for an experienced Information Technology Support Specialist to join our Global Technical Support Team. As a mid-senior level professional, you will be responsible for delivering exceptional technical support services to our internal clients.Key Responsibilities:Investigate and resolve complex internal client support...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sterling Kohler Full time

    **About the Role**This position plays a critical role in ensuring that our customers receive exceptional technical support and product knowledge. As a Technical Service Specialist, you will be responsible for developing and implementing effective technical support plans and activities, providing expert technical advice, and inspecting products at distributor...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full time

    About the JobAs a Service Management Professional at Recooty, you will play a critical role in driving excellent customer experiences. You will be responsible for delivering high-quality services to our customers, ensuring their needs are met, and exceeding expectations.Responsibilities:Single Point of Contact (SPOC) for Technical Escalations, ensuring...