Contact Centre Executive

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Persolkelly Full time

Company: Insurance & Finance

Working Hours: Shifts Arrangements

Salary: up to RM 2,500

Qualifications:
  • Minimum SPM (passed), Diploma or Degree
  • Fresh Graduates are encouraged to apply
  • Minimum 1-2 years' experience in customer service
  • Written, verbal, and interpersonal communication skills
  • Structured thinking and resolution oriented
  • IT related skills
Job Purpose:
  • To attend to both Inbound and Outbound calls.
  • Providing Advice to all inbound calls, chatbot, etc. & other touch points with customers including follow-up & outbound calls.
  • Making service arrangements to enquiries/complaints over the telephone on breakdown and accident services (Inbound and Outbound Call).
Application Questions:

Your application will include the following questions:

  • How many years' experience do you have as a Call Centre Executive?
  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • Do you have customer service experience?
  • Which of the following types of qualifications do you have?
  • How much notice are you required to give your current employer?

Company Overview: PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients. Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd. Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam. For more information, please visit www.persolkelly.com

#J-18808-Ljbffr

  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    We are seeking a highly motivated and enthusiastic Contact Centre Executive to join our team at Prudential Hong Kong Limited. As a key member of our contact centre team, you will be responsible for providing an efficient and high-quality telephone servicing facility to customers, meeting and exceeding their expectations.Job Requirements:Degree in any field...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full time

    About the RoleThis is an exciting opportunity for a motivated and results-driven individual to join our team as a Contact Centre Executive. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing timely solutions.You will have the opportunity to work with a dynamic team and develop your skills and knowledge in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Prudential Hong Kong Limited is a dynamic organisation committed to being partners for every life and protectors for every future.Unlock a fulfilling career as an Executive Contact Centre team member!We seek a dedicated individual to join our team as an Executive Contact Centre team member, providing high-quality telephone servicing facility to customers by...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    We are seeking a highly motivated and customer-focused individual to join our Contact Centre team as an Executive. The successful candidate will be responsible for delivering exceptional customer service, meeting and exceeding customer expectations, and contributing to the team's success.Job Description:The incumbent will be accountable for providing a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

    Exceptional Customer Service: A Key Differentiator:Our team is dedicated to delivering world-class customer experience through our contact centre operations.About Our Team:We are a dynamic team of professionals passionate about delivering exceptional customer service.Job Summary:We seek a highly motivated individual to join our team as a Customer Service...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Pasona Malaysia Full time

    Pasona Malaysia seeks a seasoned professional to lead our contact centre operations as a Contact Centre Operations Lead. In this critical role, you will oversee the day-to-day activities of our contact centre team to ensure seamless execution of business strategies.You will be responsible for developing and implementing effective processes and procedures to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full time

    We are seeking a skilled Contact Centre Agent to join our team at OCBC. As a key member of the Contact Centre team, you will be responsible for handling customer calls, providing product information, and resolving customer complaints.Key Responsibilities:Answer customer calls in a professional and courteous manner.Provide detailed information on bank...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

    Join Our TeamWe are currently seeking a highly skilled and dedicated individual to join our Contact Centre team as a WALK-IN Customer Service Executive.Primary ResponsibilitiesTo handle customer inquiries, respond to queries, and resolve issues efficiently, ensuring customer satisfaction and loyalty.To work collaboratively with colleagues to achieve team...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

    Contact Centre Job DescriptionWe are seeking a highly motivated Contact Centre Agent to join our team. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service. We are looking for someone with a positive attitude, excellent communication skills, and the ability to work...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 25 Days Ago job requisition id 25010353Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted Yesterday job requisition id 25030336Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted Yesterday job requisition id 25030334Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 2 Days Ago job requisition id 25030335Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact CentreExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24120407Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24060221Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact CentreExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 8 Days Ago job requisition id 24120405Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24120408Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 22120242Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Berhad Full time

    Contact Centre Leadership Role:We are seeking an experienced leader to join our Contact Centre team at Hong Leong Bank Berhad. As a Contact Centre Leader, you will be responsible for managing the overall performance of the Contact Centre team. This includes ensuring that set objectives and targets are met, as well as evaluating and analysing risk and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Shared Services Sdn Bhd Full time

    Are you passionate about delivering world-class customer service? Do you have excellent communication skills in Mandarin and Cantonese?About the RoleThis role offers a unique opportunity to join the Shangri-La Shared Services Sdn Bhd team as a Customer Service Executive.Opportunity to work in a shift environment (24/7 operations)Able to learn new skills and...