Contact Centre Executive
1 week ago
Company: Insurance & Finance
Working Hours: Shifts Arrangements
Salary: up to RM 2,500
Qualifications:- Minimum SPM (passed), Diploma or Degree
- Fresh Graduates are encouraged to apply
- Minimum 1-2 years' experience in customer service
- Written, verbal, and interpersonal communication skills
- Structured thinking and resolution oriented
- IT related skills
- To attend to both Inbound and Outbound calls.
- Providing Advice to all inbound calls, chatbot, etc. & other touch points with customers including follow-up & outbound calls.
- Making service arrangements to enquiries/complaints over the telephone on breakdown and accident services (Inbound and Outbound Call).
Your application will include the following questions:
- How many years' experience do you have as a Call Centre Executive?
- Which of the following statements best describes your right to work in Malaysia?
- What's your expected monthly basic salary?
- Do you have customer service experience?
- Which of the following types of qualifications do you have?
- How much notice are you required to give your current employer?
Company Overview: PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients. Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd. Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam. For more information, please visit www.persolkelly.com
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