Multilingual Contact Centre Expert
2 days ago
Are you passionate about delivering world-class customer service? Do you have excellent communication skills in Mandarin and Cantonese?
About the RoleThis role offers a unique opportunity to join the Shangri-La Shared Services Sdn Bhd team as a Customer Service Executive.
- Opportunity to work in a shift environment (24/7 operations)
- Able to learn new skills and develop professionally
The successful candidate will be part of a global contact centre servicing customers, providing exceptional service and support through various communication channels. They will receive industry-best training and have opportunities for career growth and development.
Requirements- Diploma / Degree holder in any discipline or SPM/STPM/IGCSE or equivalent qualification with relevant working experience
- Preferably min 1 year experience in Contact Centre, experience in hospitality/Online Travel Agency and customer service
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