Contact Centre Support Technician Lead

Are you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and enjoy working in a fast-paced environment? If so, we invite you to apply for the position of Contact Centre Team Lead.In this role, you will lead a team of Customer Service Executives and ensure that they meet and exceed customer standards and...

Job SummaryCigna Healthcare is seeking an experienced Voice and Contact Centre Support Technician (L2) to join their team. This role is critical in ensuring the smooth operation of all Voice and Contact Centre components, providing level 2 support, and configuring new services.ResponsibilitiesProvide expert-level technical support for Voice and Contact...

If you are a motivated and enthusiastic individual looking for a new challenge, we invite you to apply for the position of Executive Contact Centre at Prudential Hong Kong Limited.As an Executive Contact Centre, you will be responsible for managing a team of Customer Service Executives and ensuring that they meet and exceed customer standards and...

Role OverviewTalent Recruit is seeking a highly skilled and experienced individual to fill the role of Assistant Contact Centre Manager. This position involves supporting the manager in leading and motivating shift supervisors, as well as assisting in rate management tasks.Key Responsibilities:Providing support to shift supervisors to enhance work efficiency...

About the RoleWe are seeking a highly skilled Contact Centre Representative to join our team at OCBC Bank. As a Customer Service Executive, you will be responsible for handling customer calls, resolving queries and providing personalized service.ResponsibilitiesTo attend to inbound calls and enquiries over various range consumer financial products and...

We are looking for a skilled Contact Centre Specialist to join our team. As a Contact Centre Specialist, you will be responsible for handling inbound calls, providing personalized customer service, and ensuring quality assurance.Main Responsibilities:To achieve first call resolution where possible and follow up with customers on unresolved issues.To perform...

About the RoleThis is an exciting opportunity to join our Contact Centre team as a Customer Service Executive. You will be handling inbound calls from customers, responding to their queries and resolving issues in a professional and timely manner.

Welcome to Prudential Hong Kong Limited, where we pride ourselves on our commitment to customer excellence. As a Contact Centre Executive, you will play a vital role in shaping our customer experience.About the Role:Provide expert-level support to customers via phone, resolving their queries and concerns in a timely and effective manner.Maintain accurate...

The Contact Centre Representative is responsible for providing excellent customer service to our customers through various communication channels, including phone, email and chat. As a representative, you will be the first point of contact for many customers, and it is essential that you possess excellent communication skills and a positive attitude.You will...

About the JobThe Multilingual Contact Centre Agent is responsible for handling customer inquiries and resolving issues in multiple languages, including Mandarin and Cantonese.You will be part of a dynamic team that values collaboration, innovation, and continuous improvement.As a Multilingual Contact Centre Agent, you will have the opportunity to work on...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 25 Days Ago job requisition id 25010353Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted Yesterday job requisition id 25030336Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted Yesterday job requisition id 25030334Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 2 Days Ago job requisition id 25030335Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Executive, Contact CentreExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24120407Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24060221Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity...

Executive, Contact CentreExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 8 Days Ago job requisition id 24120405Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 22120242Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion...

About This Role:This Contact Centre Agent position involves delivering exceptional customer service via telephone, providing a polite, professional, and accurate response to customer inquiries. You will be responsible for managing customer expectations, displaying ownership of customer requests, and liaising with relevant departments to resolve issues.The...

Executive, Contact CentreExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24100503Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated...