Inside Sales Representative

4 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Discover the World - Global Full time

2 days ago Be among the first 25 applicants

Are you driven by growing revenue? Passionate about sales? Do you enjoy speaking to people and learning about their businesses? We are looking for a telesales agent to join an industry leading sales representation company, representing one of the biggest travel brands in the world.

We are looking for someone who is motivated by communicating with people, growing accounts and building relationships to work as part of a successful dynamic team. We are looking for someone who is naturally curious, a great communicator and has superior people skills.

The ideal candidate will enjoy helping our travel partners to become top performers, nurturing relationships and helping them to grow their business. This individual will have ownership of a portfolio and will bring ideas and will be proactive to understand the business partners and how to create revenue. The perfect candidate will be driven by creating loyalty with their partners and monitoring the accounts growth and development. They will be consultative and thoughtful about sales. They must be comfortable presenting products or services over the phone as well as handling objections and discussing any complaints the travel agents may have.

The successful candidate will be offered support and training from a nurturing company and team so will be excited to develop and grow as a salesperson. They will be provided the tools and the data to help lead them to success.

Discover The World is an innovative sales representation company who are passionate about sales, our people and travel. We take great brands into travel trade global communities through exciting local and regional strategies. Our work has a direct positive impact on the lives of our clients, trade partners and thousands of customers every day. We cultivate a culture of diverse and inclusive environment where everyone can flourish.

Qualifications:

  • Excellent written and spoken English and Mandarin
  • Experience with Account Management.
  • Proficiency in Microsoft Office, Internet & email.
  • CRM skills, preferably Salesforce
  • Good organizational skills and capable of working in a fast-paced environment with shifting priorities.
  • Works well with the team and with sound work ethics.
  • Assertive and enthusiastic

Job Responsibilities:

  • Lead generating and prospecting.
  • Build and maintain strong relationships with agents to drive retention and upsell opportunities.
  • Handles incoming & outgoing emails and/or calls to and from agents.
  • Handles inquiries from partners.
  • Attend to technical questions, customer related issues, escalations, follow-ups from TAAP partners.
  • Conduct welcome calls and product trainings to agents over the phone or online.
  • Provides assistance on sales and marketing projects and telesales campaigns when needed.
  • Conducts webinar and training presentations.
  • Performs other tasks and special projects as may be assigned.

Required Experience:

At least 2 years telesales experience, ideally related to the travel industry but not compulsory.

If you think this could be you and you are ready to step into our exciting world of travel and sales, please apply.

Seniority level

Associate

Employment type

Full-time

Job function

Marketing, Advertising, and Design

Industries

Hospitality

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