Policy Servicing Analyst
3 weeks ago
Summary
Responsible for Policy and Certificate Benefits operational support, business process analysis, approval of benefits payment as authorised and other responsibilities/duties periodically assigned by supervisor to meet operational and/or other requirements.
Key Task & Accountabilities
- Participate in system enhancement, process improvement, and digital projects. Role and Responsibilities include:
- Liaise and coordinate with superior and IT or system support.
- Assist superior in project meetings.
- Assist superior in preparing system/business requirements and business process reviews.
- Prepare test scripts and perform User Acceptance Testing.
- Prepare sign-off documents from stakeholders.
- Prepare implementation sign-off documents.
- Assist superior in monitoring results.
- Perform all activities to achieve reasonable quality, performance, and within the agreed timeline.
- Review and recommend measures to improve existing processes and systems.
- Perform data analysis and presentation to support business decisions.
- Responsible for performing Quality Check or sampling review as per Quality Assurance Framework. Update the report to management on a monthly basis.
- Establish and update guidelines, working instructions, and standard operating procedures.
- Support processing of Benefits requests (Surrender/Withdrawal/Cancellation/Loan and other payments) and approve up to authority limit assigned.
- Ensure that timelines and objectives agreed with superior for any other assignments/projects are met or exceeded.
Qualifications/Experience
- Bachelor's Degree in Business Administration or equivalent.
- At least 3 – 5 years' experience in the Insurance Industry.
- Knowledge of insurance, good command of English and Bahasa Malaysia, IT literate, and proficient in MS Office, ability to work independently without supervision, and ability to communicate effectively with all levels.
-
Policy Servicing Senior Business Analyst
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeJob SummaryWe are seeking an experienced Policy Servicing Senior Analyst to join our team at Zurich 56 Company Ltd. This role is responsible for processing and updating project activities, ensuring prompt processing within set deadlines and proposing solution-based data/statistics.
-
Policy Owner Service, Analyst
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full timePolicy Owner Service, AnalystPolicy Owner Service, AnalystApply locations Kuala Lumpur, MY-AIA MalaysiaTime Type: Full timePosted on: Posted 25 Days AgoJob Requisition ID: JR-52004At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.It's about finding new ways to not only better people's lives, but to better...
-
Policy Analyst Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia YINSON RENEWABLES AS Full timeAbout the RoleWe are seeking an experienced Analyst, Policies & Procedures to join our team as a 6-month contract role. As a Policy Analyst Expert, you will play a pivotal part in developing and harmonising accounting policies, providing training, implementing controls and procedures, driving KPI Metrics reporting, and enhancing closing and reporting...
-
Senior Policy Data Analyst
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeAbout the RoleWe are looking for a seasoned Policy Servicing Senior Analyst to join our team at Zurich 56 Company Ltd. As a key member of our team, you will be responsible for processing project activities, ensuring timely completion, and providing insightful data analysis. If you have a strong background in the Insurance Industry and excellent communication...
-
Policy Support Analyst
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeJob DescriptionWe are seeking a highly skilled and experienced Policy Support Analyst to join our team at Zurich 56 Company Ltd. As a key member of our operations team, you will be responsible for providing support to our policyholders by assisting with the processing of benefits requests.Your primary focus will be on ensuring that our policies are...
-
Analyst, Policies
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia YINSON RENEWABLES AS Full timeJoin one of the world's leading energy solutions providers and discover how you can grow with Yinson no matter where you are in your career.Yinson is passionate about meeting the world's energy demands in a sustainable way. To achieve this, we believe in attracting great employees through the creation of a vibrant, progressive workplace that puts people...
-
Policy Servicing Associate
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia 婵物捨 Full timeJob SummaryWe are seeking a highly skilled Policy Servicing Analyst to join our team at Zurich. This role will be responsible for providing operational support, business process analysis, and processing of service requests.Key ResponsibilitiesSupport Life and Family servicing requests processing and approve up to authority limit assigned.Participate in...
-
Policy Servicing Senior Analyst
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timePolicy Servicing Senior Analyst (System Support and Projects, Senior Executive)Job SummaryResponsible to process/update the project activities and to ensure prompt processing is carried out within the set benchmark/deadline. Able to propose solution-based data/statics.Key Tasks & AccountabilitiesPerform the process initiated by the company and servicing...
-
Zurich Policy Analyst
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Insurance Group Full timeKey ResponsibilitiesThe Zurich Policy Analyst will be responsible for providing operational support and business process analysis for policy and certificate benefits. This includes participating in system enhancements, process improvements, and digital projects, as well as liaising with superiors and IT or system support teams.Tasks will include preparing...
-
Policy Servicing Analyst
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeJob SummaryResponsible for Policy Servicing operational support, business process analysis, and other responsibilities periodically assigned by the supervisor to meet operational and/or other requirements for Digital Servicing, Automation, and System Enhancement initiatives/projects.Job Accountabilities - Key AccountabilitiesParticipate in Digital Servicing,...
-
Policy Servicing Analyst
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeJob SummaryResponsible for Policy Servicing operational support, business process analysis and other responsibilities/duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects.Job Accountabilities - Key AccountabilitiesParticipate in Digital...
-
Policy Servicing Analyst
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia 婵物捨 Full timeJob SummaryResponsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects.Job Accountabilities - Key Accountabilities1. Participate in Digital...
-
Analyst, Policies
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia YINSON RENEWABLES AS Full timeJoin one of the world's leading energy solutions providers and discover how you can grow with Yinson no matter where you are in your career.Yinson is passionate about meeting the world's energy demands in a sustainable way. To achieve this, we believe in attracting great employees through the creation of a vibrant, progressive workplace that puts people...
-
Policy Analyst
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia YINSON RENEWABLES AS Full timeAs a Policy Analyst at Yinson Renewables AS, you will play a crucial role in supporting the manager to develop and harmonise accounting policies, provide training, implement controls and procedures, drive KPI Metrics reporting, and enhance closing and reporting efficiencies globally.Job Description:This position requires a strong analytical and financial...
-
Policy Servicing Manager
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia EPS Malaysia Full timeJob SummaryAs a Policy Servicing Manager at EPS Malaysia, you will lead a team within the Policy Services department, collaborating closely with the team manager to ensure applications submitted by customers and financial consultants are processed promptly and accurately, adhering to stipulated service levels. Additionally, you will be actively involved in...
-
Policy Servicing Analyst
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Insurance Group Full timeSummaryResponsible for Policy and Certificate Benefits operational support, business process analysis, approval of benefits payment as authorised and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements.Key Task & AccountabilitiesParticipate in the system enhancement, process improvement and...
-
Policy Servicing Analyst
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeSummaryResponsible for Policy and Certificate Benefits operational support, business process analysis, approval of benefits payment as authorised and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements.Key Tasks & AccountabilitiesParticipate in system enhancement, process improvement, and digital...
-
Insurance Policy Process Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeJob DescriptionZurich 56 Company Ltd seeks a skilled Policy Servicing Senior Analyst to handle project activities, ensure timely processing, and provide data-driven insights. The ideal candidate will possess strong analytical skills, excellent communication abilities, and experience in the Insurance Industry.
-
Business Analyst
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia YINSON RENEWABLES AS Full timeAt Yinson Renewables AS, we are committed to creating a vibrant, progressive workplace that puts people first.Job Overview:We are seeking an experienced Business Analyst to join our team in supporting the development and harmonization of accounting policies, providing training, implementing controls and procedures, driving KPI Metrics reporting, and...
-
Policy Administration Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeJob SummaryZurich 56 Company Ltd is seeking an experienced Policy Servicing Analyst to provide operational support and business process analysis.The successful candidate will be responsible for coordinating with senior management and IT teams, participating in system enhancements, and assisting in preparing business requirements.Key AccountabilitiesDevelop...