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Technical Product Specialist
1 month ago
1 week ago Be among the first 25 applicants
Direct message the job poster from Indahaus
Business Development Manager at IndahausJob Summary:
To provide technical support to physicians and meet sales targets assigned.
Job Responsibilities:
- Perform CRMD product in-service and sales calls to current and potential customers in assigned territories.
- Manage consignment stocks in assigned territories.
- Ensure customer sales cycle is complete.
- Provide technical service and support and patient follow-up to external customers.
- Provide training to cardiac technicians, referral doctors, healthcare workers, and team members.
- Obtain market intelligence such as competitor products, pricing, market share, marketing programs, etc.
- Understand local government healthcare policy and market trends.
- Handle and process customer complaints in a timely manner and in accordance with Abbott requirements.
- Assist in clinical research, when necessary.
Other Functions and Responsibilities:
- Serve as back-up for other CRMD team members.
- Be on call for emergency/follow-up cases during weekends or after office hours.
- Handle and process customer complaints in a timely manner and according to Abbott CRMD Malaysia policy and requirements.
- Execute the job responsibilities according to applicable standard operating procedures of Abbott CRMD Malaysia.
- Ensure compliance with applicable standard operating procedures of Abbott CRMD Malaysia.
- Perform other related functions and responsibilities assigned by manager or supervisor.
Job Requirements:
- BS degree in a relevant field.
- Energetic and passionate to serve.
- Tenacity and resilience to work in a challenging business environment.
- Excellent communication and presentation skills.
- Excellent organizational and time management skills.
- Must possess own transport and have a valid driving license.
- Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
- Required language(s): English (written and spoken) used in training and all aspects of daily activities.
- Bahasa Malaysia and other languages will be an added advantage to communicate with end users or follow up.
- At least 2 years of working experience in the related field is required for this position.
- Required skill(s): Sales, Medical, Pharmaceuticals.
- Preferably Junior Executive specialized in Biomedical or equivalent.
Entry level
Employment TypeFull-time
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