Sales Administrator

3 weeks ago


Butterworth, Penang, Malaysia LM Equipment Full time

About the role

We are seeking an experienced Sales Administrator to join our dynamic team at LM EQUIPMENT SDN. BHD. as a full-time employee based in Bukit Mertajam, Penang. In this pivotal role, you will be responsible for providing comprehensive administrative support to our sales department, ensuring efficient and effective order processing, customer relationship management, and overall sales operations.

What you'll be doing

  • Manage and process customer orders, from initial inquiry to final delivery
  • Assist with the preparation of sales quotes, and other sales-related documents
  • Liaise with internal departments, such as finance and logistics, to coordinate the fulfilment of customer orders
  • Update daily reports & documentation to maintain accurate stock levels of machines and spare parts.
  • Track and update inventory records, and coordinate with HQ for timely restocking.
  • Provide exceptional customer service by responding to inquiries, addressing concerns, and fostering strong client relationships
  • Contribute to the development and implementation of sales process improvements
  • Perform other administrative duties as required to support the sales team

What we're looking for

  • A Diploma in any discipline.
  • Minimum 2 years of experience in a sales administrative or customer service role
  • Strong attention to detail and excellent organizational skills
  • Excellent communication and interpersonal skills, with the ability to engage with customers and internal stakeholders
  • Problem-solving skills and the ability to work independently and as part of a team
  • A positive attitude and a commitment to providing exceptional customer service
How do your skills match this job?

Your application will include the following questions:

  • What's your expected monthly basic salary?
  • How many years' experience do you have as a sales administrator?
  • Do you have customer service experience?
  • Do you have order processing experience?
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