Business Consultant Team Lead

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia StoreHub Full time
Are you driven, results-oriented and a team player? With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses. At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators. It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you'd like to embark on, keep reading

In the Business Consultant Team Lead role, you'd be responsible for your own team in driving the company's revenue growth. You will be managing a team of Business Consultants (who are the deal closers for leads within our inbound & outbound sales pipeline) by understanding the requirements of SME business owners, and conducting product demonstrations all the way to handling pricing negotiations.

What you will do:

  • Lead and align Business Consultants (BCs) to the goals set by the company
  • Understand and analyse blockers in our current marketplace, then develop strategies and next steps as feedback to the leadership team and country sales manager
  • Carry a percentage of Revenue of the sales team's quota and drive the BCs team to hit monthly targets
  • Train our Malaysian Business Consultants on sales techniques/skills, process, and product knowledge
  • Responsible for KPIs and goals of your team of Business Consultants
  • Curate and communicate country-specific product and pricing feedback and opportunities
  • Represent StoreHub by assisting to manage and close large corporate client deals

You will need to have/be:

  • A big passion for helping small businesses
  • At least 4 years of doing Outbound Sales
  • At least 2 years experience managing or working as a team lead for a Sales team
  • Excellent people skills and are comfortable with presenting and explaining StoreHub's products to our clients
  • Able to create outbound solution messaging both in written and verbal form
  • Solid knowledge and skills in customer orientation, product demonstration, sales techniques, and sales control systems
  • Enjoy the challenge of working in a fast-paced data-driven sales environment
  • Excellent command of both English and Bahasa Malaysia and/or Mandarin
  • Excellent interpersonal, communication, and analytical skills
  • Excellent organisational skills and ability to handle multiple tasks in a high-volume, fast-paced environment
  • Ability to work in a dynamic, rapidly changing environment, adapting to changing requirements and collaborating with a wide range of colleagues to quickly deliver solutions
  • Ability to facilitate cross-functional collaboration, especially regarding technical aspects
  • Detail-oriented with demonstrated ability to self-direct, prioritise work, and meet deadlines
  • Takes initiative on projects and assignments, seeks alternate solutions when necessary
  • Highly motivated and results-oriented

What makes working at StoreHub awesome (and refreshing):

  • Our people -for real StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
  • Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you're tired of 'corporate nonsense' you'll feel right at home.
  • Cutting edge tools. If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.
  • Impact not just effort. We recognize that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours.
  • CHANGE. Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit.

Core Values:

  • Communicate for Clarity
  • Humble and Hungry
  • Authentic but not an *sshole
  • Nimble and Quick
  • Growth Mindset
  • Efficiency and Excellence

We do have all the other cool perks too:

  • Apple Macbooks for everyone
  • Free Season Parking
  • Fully stocked fridge and pantry - Coffee, snacks, and more yums
  • Medical and Dental Outpatient Visits + Medical Insurance
  • Opportunities for career growth and continuous learning

We are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.

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