Fire Claim Executive

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia RHB Bank Full time

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Responsibilities:
  • Ensure prompt processing of claims including appointment of adjusters.
  • Arrange bordereaux meeting with panel of adjusters on a monthly basis.
  • Report to Unit Head/ Head, BA/FA on performance of panel Adjusters on a quarterly basis.
  • Verify, assess, and approve promptly all claims within authority and for claims exceeding authority to process, recommend and submit to Unit Head/ Head, BA/FA for approval.
  • Refer immediately any complaints received from Customers, Branches, BNM, PIAM, OFS, and Intermediaries to Unit Head/ Head, BA/FA so that these are promptly and effectively monitored and resolved within the time frame.
  • Ensure all claims suspected of having fraud elements or in violation of policy conditions are brought to the attention of Head, BA/FA & in his/her absence to HOD/ CEO.
  • Ensure all necessary advices to Treaty Reinsurers/ XOL are adhered to as laid down under the Reinsurance agreement.
  • Ensure all recoveries are actively pursued.
  • Monitor and review all files including aging cases effectively and within the time frame.
  • Monitor and review files on a yearly basis.
  • Any other duties as may be assigned by the Company from time to time.
Requirements:
  • Bachelor Degree - Degree holder
  • At least 2 years claims experience in indicated classes of insurance.
  • Possess good communication skills in both written and spoken English.
  • Professional Qualification in Insurance e.g. ACII / AMII
Application Questions:

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Malaysia?
  • What's your expected monthly basic salary?
  • How many years' experience do you have as a Claims Executive?
  • How many years' experience do you have as a General Insurance Executive?
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