Customer Engineer

3 days ago


Subang Jaya, Selangor, Malaysia Kyocera Document Solutions Malaysia Full time

This is a full-time hybrid role for a Customer Engineer based in Subang Jaya, with some work from home flexibility. The Customer Engineer will be responsible for providing technical support to clients, troubleshooting and resolving issues, and ensuring customer satisfaction. Tasks include managing and solving technical issues, offering customer service, and supporting networking and cloud computing systems.

Qualifications

  • Proficiency in Troubleshooting and Technical Support
  • Knowledge of Networking and Cloud Computing
  • Strong interpersonal and communication skills
  • Ability to work independently and as part of a team
  • Experience in the document solutions or IT industry is a plus
  • Bachelor's degree in Information Technology, Computer Science, or related field
Seniority level

Entry level

Employment type

Full-time

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