Manager, Agency Administration
6 days ago
The incumbent will be responsible for overseeing the operations of agency administration and ensuring smooth branch support functions. Managing agent onboarding, compliance and performance monitoring while also supporting branch administrative activities, ensuring regulatory compliance and optimizing operational efficiency.
The key responsibilities will include but are not limited to:
Agency Administration- Agent onboarding and licensing.
- Agent communication and support.
- Compliance and regulatory management.
- Performance monitoring and reporting.
- Central point of reference for Branch Administrator.
- Liaison between branches and the Headquarter, facilitating and ensuring smooth communication, coordination, and operational support.
- Assist branches in implementing company initiatives and operational guidelines.
- Problem solving and conflict resolution in addressing administrative roadblocks at the branch level.
- Plans, manages, controls, and integrates the services activities rendered to branches and agencies.
- Ensure service consistency across branches and adherence to regulatory guidelines and company policies.
- Manage process deviations, interpret, and enforce company policies and procedures, and implement and review branch operating manuals.
- Oversight function to branches. Focuses on risk management and resolves operational issues promptly.
Job Specification:
- Degree in any related discipline.
- 5 to 10 years working experience in the insurance industry and involvement in agency administration / branch support administrative activities (i.e., ensuring regulatory compliance & optimizing operational efficiency) / branch transformation related matters.
- Strong work values such as independence, responsibility, commitment, and positive attitude.
- Good command of English communication skills and computer literacy.
- Ability to communicate effectively with management and other departments.
- Good analytical and problem-solving skills.
- Proficiency in Microsoft Office (i.e., MS Excel, MS Word & MS PowerPoint).
-
Agency Administration Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAt Prudential Hong Kong Limited, we are seeking a highly skilled and motivated individual to fill the role of Agency Administration Executive. As an Agency Administration Executive, you will be responsible for processing new agent applications, elite development programmes, direct appointment agency leader applications, and agency leader corporation...
-
Executive Agency Administrator
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeWe are committed to being a partner for every life and protector for every future. Our purpose encourages everything we do by creating a culture where diversity is celebrated and inclusion assured. We provide a platform for our people to do their best work and make an impact to the business, supporting their career ambitions.About the Role:The Agency...
-
Agency Administration Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeAbout This RoleAgency Administration Executives play a critical role in ensuring the smooth operation of our team. As an Agency Administration Executive, you will be responsible for supervising team members, evaluating workflow, and tracking production progress.This is an excellent opportunity for someone looking to develop their skills and experience in...
-
Administrative Agency Leader
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeWe value equality of opportunity and encourage individuals from diverse backgrounds to apply. As an equal opportunities employer, we provide benefits to all who apply and perform work for our organisation, irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief,...
-
Executive, Agency Administration
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeExecutive, Agency Administration page is loadedExecutive, Agency AdministrationApply locations Kuala Lumpur time type Full time posted on Posted Yesterday job requisition id 25040065Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...
-
Executive Agency Administrator
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timePrudential Hong Kong Limited aims to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.Agency Administration RoleThis position plays a vital role in the success of Prudential Hong Kong...
-
Agency Administration Professional
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeWe are seeking an experienced Executive Agency Administrator to join our agency administration department at Prudential Hong Kong Limited. As a key member of the team, you will play a crucial role in processing new agent applications and ensuring compliance with company policies and regulatory guidelines.Key ResponsibilitiesThe successful candidate will be...
-
Agency Management Professional
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAbout the RoleAs an Agency Administration Executive, you will play a critical role in supporting the growth of our agency network. Your primary responsibility will be to ensure that all new agent applications are processed efficiently and effectively.You will work closely with our sales team, agency force, and regulatory bodies to ensure compliance with all...
-
Administration Executive
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Australian Insurance Ltd. Full timeRole DescriptionAn Agency Administration Executive plays a critical role in overseeing the Service Operations team, ensuring effective workflow, and promoting teamwork. By staying up-to-date with procedures and regulations, this position contributes to the success of the organization.Accountability HighlightsLeading and guiding team members through daily...
-
Agency Operations Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Berjaya Sompo Insurance Berhad Full timeJob OverviewBerjaya Sompo Insurance Berhad is seeking a highly skilled professional to oversee agency administration and ensure smooth branch support functions.
-
Agency Administration Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeAgency Administration ExecutiveJob ID: 120871Job SummaryEvaluates, assigns, and monitors the team's activities to ensure work completion in order to improve work output. They resolve complex transactions, customer inquiries, policy, or billing questions by being a subject matter expert. Responsible for the development of team members as well as implementing...
-
Agency Administration Executive
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeAgency Administration Executive120871Job SummaryEvaluates, assigns and monitors the team's activities to ensure work completion in order to improve work output. They resolve complex transactions, customer inquiries, policy or billing questions by being a subject matter expert. Responsible for the development of team members as well as implementing plans that...
-
Agency Administration Executive
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeAgency Administration ExecutiveJob SummaryEvaluates, assigns and monitors the team's activities to ensure work completion in order to improve work output. They resolve complex transactions, customer inquiries, policy or billing questions by being a subject matter expert. Responsible for the development of team members as well as implementing plans that...
-
Agency Administration Executive
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Australian Insurance Ltd. Full timeAgency Administration ExecutiveJob SummaryEvaluates, assigns and monitors the team's activities to ensure work completion in order to improve work output. They resolve complex transactions, customer inquiries, policy or billing questions by being a subject matter expert. Responsible for the development of team members as well as implementing plans that...
-
Agency Administration Executive
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeAgency Administration ExecutiveJob ID: 120871Job SummaryEvaluates, assigns, and monitors the team's activities to ensure work completion in order to improve work output. They resolve complex transactions, customer inquiries, policy, or billing questions by being a subject matter expert. Responsible for the development of team members as well as implementing...
-
Agency Events Coordinator
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Group Full timeJob DescriptionWe are looking for a highly skilled Agency Events Coordinator to manage planning, operational/administrative duties, and execution of events, promotions & fulfillment.Key AccountabilitiesManage event/fulfillment communications, i.e. creating PowerPoint slides for events/meetings, drafting communications, marketing collateral and handling...
-
Agency Planning Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeWe are looking for a talented Agency Planning Manager to join our team at Prudential Hong Kong Limited. In this role, you will be responsible for leading our agency planning efforts, ensuring that our sales teams are aligned with the company's objectives and market conditions.About the Role:You will be responsible for creating comprehensive sales activity...
-
Executive Agency Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeJoin us at Prudential Hong Kong Limited as an Executive Agency Manager and contribute to our mission of delivering exceptional customer experiences. As a key member of the Agency Support team, you will be responsible for ensuring training rooms, training centers, and other facilities are well maintained.You will also assist in organizing launches and events...
-
Travel Agency Operations Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia 4 Seasons Travel Agency Full timeJob DescriptionWe're seeking a dedicated professional to oversee hotel reservations for our travel agency. As a key member of our team, you'll be responsible for negotiating with hotels, booking accommodations for clients, and ensuring seamless tour experiences.Key Responsibilities:Contact and negotiate with hotels to secure the best rates and services.Book...
-
Agency Growth Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeAgency Growth Manager Job SummaryWe are seeking an Agency Growth Manager to join our team at Zurich Australian Insurance Ltd. The successful candidate will be responsible for supporting the agency development activities of the business, ensuring accurate data is available to monitor and improve sales performance.Main ResponsibilitiesDevelop and implement...