Retail Sales Consultant

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Mamaway Trading (Malaysia) Sdn Bhd Full time

This job is for a Retail Sales Consultant who enriches customer experiences, recommends products, maintains store appearance, handles inquiries, and supports sales activities. You might like this job because it involves customer interaction and flexibility to work in diverse settings.

  • Responsible for enhancing the overall in-store experience for customers by providing exceptional customer service, actively understanding their needs, making suitable apparel recommendations, and presenting alternative options when necessary.
  • Work in alignment with company policies and participate in various marketing activities to boost store performance.
  • Maintain, replenish, and uphold the store's appearance in line with the brand image and established standards to create an inviting shopping environment.
  • Conduct sales counting, verify goods stock levels, and compile the daily business report at the end of each business day.
  • Ensure follow-ups with customers to inquire about product usage, as well as promoting ongoing and upcoming promotional activities.
  • Handle customer orders, promptly address inquiries, and efficiently manage general customer complaints, ensuring satisfactory resolutions to maintain customer satisfaction.
  • Support company decisions and arrangements by demonstrating flexibility to temporarily or permanently work at or provide assistance to other stores and events as needed.
Job Requirements
  • Minimum 1 year sales experience is preferred, particularly in the fashion, bra or baby products market.
  • Positive attitude, cheerful personality, willingness to take on challenges, and good learning ability are desirable.
  • Candidates with parenting experience will be given priority, especially mothers.
  • Mandarin speaking candidates is a plus.
Skills
  • Retail Operations
  • Retail Experience
  • Fashion Retail
  • Retail Pharmacy
  • Chinese Language
  • Customer Service
  • Greeting Customers
Company Benefits
  • We support you with Meal, Transportation and Medical Allowance.
  • Feeling under the weather? We provide Annual Leave and Medical Leave for your well-being.
  • Your task achievement will be rewarded with Incentives, Commissions, and Performance Bonus
  • In our fast-paced working environment, we acknowledge your hard work and support by providing career path and Training Allowance.
  • Yes, we love Public Holidays too So you get Public Holiday Replacement leave from us
  • We appreciate our employee's purchase in light of continuing to support our business, hence you get to enjoy Staff Purchase Benefits

Our mission is to offer innovative, safe, and reliable products that cater to the unique needs of mothers and their babies. We understand the challenges and joys that come with motherhood, and we strive to make this journey as comfortable and enjoyable as possible. Our product range includes maternity wear, nursing essentials, baby clothing, and accessories, all designed with the highest standards of quality.

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