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Solutions Specialist

1 month ago

Petaling Jaya, Selangor, Malaysia Enfrasys Full time

Join us to innovate, secure, and transform the future of cloud, data & AI, networking, and security. Work with top architects, partners, and clients to design and implement cutting-edge solutions. If you're passionate about Azure, Microsoft 365, hybrid cloud, and DevOps automation, and love solving challenges in a fast-paced environment—this is your chance to make an impact

Job Responsibilities:

  • Collaborate in project solutions delivery for client's needs
  • Collaborate with Solution Architects and partners to design solutions meeting clients' needs
  • Engage with clients through discussions, presentations, and workshops to validate technology solutions.
  • Regularly interact with clients to identify key priorities and develop action plans with the project team.
  • Provide technical guidance to resolve challenges for team members.
  • Coordinate issues resolution with team members, partners and principals.
  • Attend in-person meetings with clients for troubleshooting and issue diagnosis within SLA.
  • Develop preventive measures and maintain a comprehensive issue record for future reference.

Job Qualifications:

  • Minimum 3 years of hands-on cloud infrastructure implementation experience.
  • Demonstrated experience in an enterprise or system integrator environment, with knowledge of Microsoft solutions like Azure and Microsoft 365 as an advantage.
  • Microsoft Certification preferred, with a passion for staying updated on cloud solutions.
  • Experience in architecting infrastructure solutions using Linux/Unix and Windows in private/hybrid/public cloud and establishing automated DevOps release management pipelines is advantageous.
  • Familiarity with multi-cloud environments, Agile, SCRUM, and Continuous Delivery is a plus.
  • Strong analytical and problem-solving skills, excellent communication, and client handling experience, able to work independently under pressure with changing priorities.
  • Candidate must be able to work on a rotational shift arrangement if required.

Benefits that you will get:

  • Medical Coverage
  • Dental or Optical Coverage
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

IT Services and IT Consulting

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