Executive - Operations
2 weeks ago
About The Role
We're looking for an Operation Executive to play a key role in ensuring smooth order processing and customer satisfaction.
What You'll Be Doing
- Process customer orders in a timely and accurate manner
- Manage customer inquiries from order placement to invoicing, keeping customers and operation manager informed
- Monitor the order fulfillment process to ensure timely delivery
- Liaise with the operations team regarding stock availability and production schedule prior to processing of orders
- Evaluation of costs and maintaining profit margins
- Analyze operational data and maintain product inventory
- Monitor whether policies and procedures are followed throughout the company
- Communicate with executives and upper management regularly to create short or long term operational goals
What We're Looking For
- Candidate must possess at least a Diploma in Business/ Marketing/ Business Administration/ Supply Chain/ Operations or equivalent
- Minimum 2 to 3 years' experience in Operations or relevant industry
- Proficient in Bahasa Malaysia, English and Mandarin
- Proficient in SQL system and Microsoft Office
- Able to multitask and manage time effectively
- Detail-oriented, responsible, proactive and able to work independently
- Working experience in operations is an added advantage
What We Offer
At SIGNATURE, we are committed to providing our employees with a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of benefits, including:
- Performance bonus & yearly salary increment
- Hands-on mentorship & opportunities for career development
- Comprehensive medical & health insurance coverage
- In-house cafe meal discount up to 50%
- Discounts on our Company wide-range of products
- Various staff activities and social events (i.e weekly sports/ team building/ wellness talk and etc.)
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