Supply & Demand Planner

2 weeks ago


Klang, Selangor, Malaysia Novartis Full time

Summary

Responsible for driving and managing demand and supply planning processes, coordinating with various stakeholders to optimize supply chain processes to ensure smooth operations and customer satisfaction. Responsible for ensuring a timely implementation of all Life Cycle projects as launches/ changes/ transfers/divestment by coordination of involved stakeholders from different functions. Ensures compliance with Regulatory and GxPs, law, SOPs, HSE and Code of Conduct.

About The Role

Major accountabilities:

  1. Driving and managing the S&OP process ensuring consensus demand forecast and optimized supply plan in place to meet customer requirements.
  2. Creating and managing supply plans to ensure optimal stock levels and minimize excess inventory. Coordinates action plans to manage and remediate supply constraints and collaborate with Global & Regional supply chain to mitigate the impact.
  3. Owns planning parameters in ERP System and responsible for the up-to-date assortment at SKU level of the assigned brands.
  4. Monitoring and analyzing demand and supply performance metrics. Leads action plans to achieve supply and demand performance target and drives for continuous improvement.
  5. Ensures that the business stakeholders and customers have clear visibility of the current valid supply plan and monitor the delivery commitments in terms of quantities and timelines. Manages backlog and backorders between the site and customers and ensures direct communication with internal and external stakeholders.
  6. Ensure timely implementation of all Life Cycle projects such as launches/ changes/ transfers/divestment by coordination of involved stakeholders from different functions. Work with Business Unit, Regulatory Affairs and Quality Assurance on all regulatory change issues.
  7. Support BD&L partners to ensure a robust S&OP process established for BD&L portfolios.
  8. Preparation and submission of supply chain reporting. Perform NFCM sample testing and review yearly.
  9. Support strategic and operational supply chain initiatives in line with Novartis Technical Operations strategy.
  10. Be Subject Matter Expert in the assigned area of work - Support data collection and reporting of KPIs.
  11. Other duties as and when assigned.

Key Performance Indicators

  1. Inventory Management, Gap Analysis, Cost Efficiency and efficiency of supply processes -Standard Master Data KPIs e.g. Completeness, Consistency and Accuracy.
  2. On time, in full, delivery of the business basics – budgets, quality compliance etc. -Customer Service Level (e.g. OTIF)

Minimum Requirements

Work Experience:

  1. Collaborating across boundaries.
  2. Functional Breadth
  3. Operations Management and Execution.
  4. Project Management.

Skills

  1. Customer Relationship Management.
  2. Demand Planning.
  3. Inventory Management.
  4. Supply Planning.
  5. Product Life Cycle Management.
  6. ERP Systems.
  7. Supplier Relationship Management.
  8. General HSE, GMP & GDP Knowledge.
  9. Master Data.
  10. Order Management.
  11. Product Distribution.
  12. Risk Management.
  13. Supply-Chain Management.
  14. Languages :
  15. English.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up.

Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally.

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