Chief Operations Officer

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Robert Walters Full time

An exciting opportunity has arisen for a Chief Operations Officer, Insurance to lead and shape the Group's operations and technology. This role requires a dynamic and strategic leader involved in strategic planning, service delivery, and the implementation of innovative solutions. The successful candidate will drive operational excellence and technological advancements.

What you'll do:

As Chief Operations Officer, Insurance (COO), you will oversee the organization's operations from underwriting to servicing and claims, ensuring a positive and differentiated experience for customers and distributors.

  1. Lead the operations team to support business initiatives, including new product launches and distribution tools.
  2. Drive quality deliverables and establish standards for optimal performance in operational processes.
  3. Use analytics to identify opportunities and mitigate risks in operations.
  4. Develop and implement a comprehensive Technology roadmap aligned with the organization's business goals.
  5. Promote and drive innovation and continuous improvement across all functions to enhance service delivery and operational efficiency.
  6. Integrate Technology with other business functions to support business growth and enhance satisfaction for customers and distributors.
  7. Ensure the resilience of Technology infrastructure and applications to meet business demands and security requirements.
What you bring:

The ideal candidate for this Chief Operations Officer, Insurance (COO) position will possess a unique blend of entrepreneurial spirit and an innovative mindset. You have a proven track record of delivering strategic options and proposals that guide future development and growth.

  1. Bachelor's degree in Commerce, Technology, Economics, or related field.
  2. Proven experience as a Head of Life Operations or in other senior managerial positions within the life insurance industry.
  3. Experience with process and technology development.
  4. Demonstrated success in building, managing, and leading teams.
What sets this company apart:

This life insurance company is an established organization with a continuous commitment towards driving collaboration, innovation, digitalization, and sustainability. It promotes a positive and inclusive culture, aligning with its core values, and supports professional development and performance management.

What's next:

Ready to take on this exciting challenge? Don't miss out on this opportunity Apply today by clicking on the link Do note that we will only be in touch if your application is shortlisted.

Come join our global team of creative thinkers, problem solvers, and game changers. We offer accelerated career progression, a dynamic culture, and expert training.

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