Senior Specialist, Customer Happiness

About the RoleThis job is about being a Senior Specialist in Customer Happiness. You'll tackle tough customer issues and help train your team.Handle complex customer inquiries and escalations with professionalism and efficiency.Provide guidance and support to junior team members in resolving customer issues.Key ResponsibilitiesWe're looking for someone who...

Job ResponsibilitiesHandle complex customer inquiries and escalations with professionalism and efficiency.Provide guidance and support to junior team members in resolving customer issues.Track and analyse customer service metrics (e.g., CSAT, NPS, FRT) to identify trends and areas for improvement.Monitor key performance metrics such as Avg. First Response...

Role OverviewWe are seeking an experienced professional to lead customer happiness projects and optimize support processes at ZUS Coffee. As Assistant Manager, Customer Experience, you will be responsible for leading cross-functional teams to develop and implement solutions that enhance customer feedback and operational needs.About the JobThis is a...

Job OverviewZUS Coffee is seeking a highly skilled Senior Specialist, Customer Happiness to drive improvements and ensure customers always feel valued and heard.

Job DescriptionWe are seeking an experienced Customer Happiness Executive cum Graphic Designer to join our team at Wunderbath. The successful candidate will have a passion for delivering exceptional customer experiences and a keen eye for design.About the JobHandle all customer-related inquiries and concernsDesign and develop visual content to support our...

Senior Skincare SpecialistWe are seeking an experienced Senior Skincare Specialist to join our team at Watson's Pink Store.This role requires a strong background in skincare and the ability to provide expert advice to customers.Key qualifications include a qualification in beauty courses and experience in beauty retail or as a makeup artist.The ideal...

About the roleThe role of the Customer Service Executive (Mandarin Speaker) at TMC Fertility is to provide exceptional service and support to our patients, ensuring a seamless and positive experience throughout their fertility journey. This position requires fluency in both Mandarin and English, as the executive will be handling patient inquiries, addressing...

About UsTMC Fertility & Women's Specialist Centre is a leading provider of comprehensive fertility and women's healthcare services in Malaysia. Our team of highly qualified and experienced medical professionals is dedicated to empowering our patients and supporting them on their journey to optimal health and wellbeing.Our MissionWe are committed to...

Customer Happiness Executive Cum Graphic DesignThis job is for a Customer Happiness Executive cum Graphic Designer. You might like this job because it's fun, innovative, and offers sales bonuses. You'll handle sales inquiries, projects, and proposals while working directly with the founder. Apply now for a creative and customer-centric roleRM 3000 - RM...

Job Title: Senior Content Marketing SpecialistMULAH TECHNOLOGIES SDN. BHD. is seeking an experienced Senior Content Marketing Specialist to join our team and contribute to the development and implementation of our content marketing strategies, driving business growth through innovative storytelling and strategic campaigns.We're a dynamic company passionate...

Role Overview:We are seeking an experienced Senior Electrical and Instrumentation Specialist to join our team at Emerson Electric. The successful candidate will be responsible for providing technical leadership and expertise to our engineering department, ensuring the delivery of high-quality projects on time and within budget.Key Responsibilities:Provide...

We are seeking a Customer Success Specialist to join our team at LTP. In this role, you will be responsible for ensuring that our customers have a positive experience with our products and services.You will work closely with our retail staff to provide exceptional customer service, and will maintain and track inventory to meet customer demands.As a Customer...

This job is Assistant Manager, Customer Experience. You might like this job because you get to lead customer happiness projects, optimize support processes, collaborate with various teams, track project performance, and enhance overall customer experience.ResponsibilitiesLead, coordinate, and manage customer happiness projects from inception to completion,...

Responsibilities and RequirementsAs a Support Services Manager, you'll be responsible for driving improvements and ensuring customers always feel valued and heard.Act as a customer advocate by gathering feedback and providing insights to internal teams for continuous improvement.Participate in the development of customer-focused initiatives and...

Senior Digital Marketing Specialist Job DescriptionWe're looking for an experienced Senior Digital Marketing Specialist to spearhead Google and Meta Ad campaigns in our Singapore office. If you have a passion for digital marketing and a knack for analyzing data, we'd love to hear from you.The key responsibilities include:Developing and implementing digital...

Job Description:Customer Partnership SpecialistWe are seeking a Customer Partnership Specialist to join our team. In this role, you will be responsible for building and maintaining strong relationships with major customers in the FMCG sector.Key Responsibilities:Partnership Building: Build and maintain strong partnerships with key clients, understanding...

Welcome to OSC Orthopaedic Specialist Center">We strive to provide exceptional patient care and outcomes through our state-of-the-art facilities and innovative approach. As a Finance Executive, you will be an integral part of our fast-growing healthcare organization, contributing to the strategic financial direction of the company.Responsibilities">">Monthly...

As a Senior Costing Specialist at Career Horizons, you will play a crucial role in evaluating Bill of Materials (BOM) inputs and reviewing BOM assumptions to ensure accurate cost estimation.You will understand and adhere to standard costing processes to define product target price and tooling cost, working closely with cross-functional teams to achieve...

Why Join Us?As a Customer Success Specialist at ZUS Coffee, you will have the opportunity to work with a dynamic team to drive business growth and revenue. You will be responsible for managing and maintaining relationships with key convenience store accounts, identifying opportunities for growth, and driving sales strategy execution.

Responsibilities:Provide expert advice to customers on our range of sporting goodsDevelop strong relationships with customers to build trust and loyaltyMaintain accurate stock levels and process transactions efficientlyEnsure that our store is always well-presented and cleanWork collaboratively with colleagues to achieve sales targets and deliver exceptional...