Software Sales Support Coordinator
2 weeks ago
Kreloses is a leading veterinary software company providing innovative solutions to veterinary clinics across Malaysia and Indonesia. Our system helps clinics boost efficiency, streamline operations, and enhance patient care. As a rapidly growing company, we're excited to continue making a significant impact in the veterinary and healthcare industries, particularly in developing countries.
Are you a fast-paced, motivated, and tech-savvy individual? If you're looking for a dynamic role where you can make an immediate impact, we want you to join us as a Sales Support Coordinator. In this role, you'll be at the heart of our sales efforts, assisting with daily administrative tasks that ensure smooth operations and contribute to the success of the sales team. If you're enthusiastic, proactive, and enjoy being a key player in driving growth, this is the job for you.
Key Responsibilities:
- Lead Qualification: Respond quickly to inbound leads, assess their requirements, validate their details to ensure they match our ideal client profile, and schedule demo appointments for the sales team.
- Post-Demo Follow-Up: Engage with leads after demos to address concerns, answer questions, and follow up to close the deal.
- Technical Inquiries: Assist with basic technical questions, ensuring accurate responses or connecting the client to the right team member when needed.
- Fast Response Times: Ensure timely responses to all communications, keeping conversations moving forward with prompt updates.
- Proactive and Friendly: Be an approachable, energetic point of contact who's not afraid to follow up and maintain momentum in the sales process.
Key Skills and Qualifications:
- A graduate with a degree in any field.
- Strong communication skills in English, with the ability to engage clients in a friendly and professional manner.
- Proficiency in Bahasa Malaysia, and the ability to converse confidently.
- Proficiency in Chinese is a plus.
- Quick thinker who can handle multiple tasks and stay organized in a fast-paced environment.
- Strong follow-up skills to ensure timely updates and keep conversations on track.
- Ability to learn new software quickly and assist with technical inquiries.
- Positive, proactive attitude with enthusiasm and the ability to take initiative.
- Experience in sales or customer support is a plus, but not required.
Why Join Us? At Kreloses, you'll be part of a rapidly growing company that's making a big difference not just in the veterinary sector, but also across developing countries. We help people reduce repetitive tasks and empower them to use software to improve their daily work life. Joining our team means working in a fast-paced, supportive environment where you can grow professionally and contribute directly to the company's success.
If you're looking for an exciting career that offers growth opportunities and a chance to make a real impact, Kreloses is the place for you
Seniority levelEntry level
Employment typeFull-time
Job functionSales and Business Development
IndustriesSoftware Development
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