Technical Solution Architect

7 days ago

Subang Jaya, Selangor, Malaysia Trinitium Sdn Bhd Full time

This job is for a Technical Solution Architect who crafts tailored solutions, delivers engaging presentations, and provides technical expertise to clients and sales teams. You might like this job because you get to bridge the gap between sales and technical teams, empowering prospects with expert insights.

The Technical Solution Architect is a technical expert who bridges the gap between sales and technical teams, playing a crucial role in winning new business. As a trusted expert, they decode customer needs, showcase cutting-edge product capabilities, and craft innovative, tailored solutions that captivate clients. Acting as a strategic advisor, they empower prospects and the sales team with expert technical insights while ensuring a smooth transition from sales to implementation. This role requires a combination of strong technical aptitude, excellent communication skills, and a passion for solving complex problems.

Customer-Needs Assessment
  • Work closely with sales representatives to understand customer business requirements, pain points, and desired outcomes.
  • Conduct thorough discovery sessions to gather technical and business context.
  • Identify potential opportunities and challenges for product implementation.
Solution Development & Demonstration
  • Craft compelling and tailored solutions based on customer needs.
  • Develop and deliver engaging presentations, demonstrations, and proof-of-concepts (POCs).
  • Configure and customize product environments to showcase specific features and benefits.
  • Articulate the value proposition and technical advantages of the company's offerings.
Technical Expertise
  • Maintain deep knowledge of the company's products, services, and technologies.
  • Stay up-to-date with industry trends and the competitive landscape.
  • Provide technical guidance to sales teams and customers.
  • Address technical questions and concerns effectively.
  • Collaborate with sales, marketing, and product development teams.
  • Assist in the creation of proposals, RFPs (Request for Proposals), and SOWs (Statements of Work).
  • Provide feedback to product teams based on customer interactions.
  • Participate in trade shows, conferences, and other industry events.
Process Improvement
  • Identify and implement improvements to the presales process.
  • Develop and maintain presales materials, such as demos, presentations, and case studies.
  • Track presales activities and report on key metrics.
Job RequirementsWhat will I need to ace this role?
Education
  • Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business Administration) or equivalent experience.
  • Master's degree preferred for more senior roles.
Experience
  • Mid-Level: 3–5 years of experience in a presales or related role with a proven track record of success.
  • Senior Level: 5+ years of experience in a presales leadership role, with expertise in a specific industry or technology.
  • Experience working with Cloud Providers, System Integrators, and Infrastructure Providers.
Technical Skills
  • Strong understanding of Cloud Solutions, Cloud Infrastructure, On-Premises Infrastructure, and Managed Services Solutions.
  • Ability to architect Cloud Solutions and Cloud Infrastructure.
  • Proficient in troubleshooting technical issues and providing effective solutions.
Communication & Soft Skills
  • Exceptional presentation and demonstration skills.
  • Strong verbal and written communication abilities.
  • Skilled at explaining complex technical concepts to both technical and non-technical audiences.
  • Excellent interpersonal and relationship-building skills.
  • Active listening and advanced problem-solving abilities.
  • Capable of working independently and as part of a team.
  • Highly organized and detail-oriented.
  • Adept at managing multiple priorities and meeting deadlines.
  • Customer-focused and results-driven.
Skills
  • Systems Integration
  • Database Systems
  • Application Programming Interface (API)
  • Problem Solving
  • Cross-Functional Collaboration
  • Software As A Service (SaaS)
Company Benefits
  • Festivity Bonuses: We celebrate the festive seasons by offering a special bonus to show our appreciation for your hard work and dedication.
  • Commissions & Incentives: We offer highly competitive and attractive commissions that reward the sales team.
  • Medical & Dental Benefits: We prioritize the well-being of our team by offering comprehensive medical and dental benefits to ensure you stay healthy and supported.
  • Transportation Reimbursement: We provide transportation reimbursement to support your travel, ensuring you can focus on building relationships without worrying about costs.
  • Professional Development: We present opportunities for training, certifications, or workshops to enhance your skills and career growth.

At Trinitium, we transform Malaysian businesses through data-driven technologies. Since 2018, we've led the way, starting with storage and backup solutions to combat ransomware and expanding into automation, system integration, data science, and analytics. As technology innovators, we partner with industry leaders to deliver comprehensive solutions in Financial Services, Utilities, Transportation, and Chemicals.

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