Data Center Operations Engineer

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia CDNetworks Japan Co.,Ltd. Full time
Job Overview

We are seeking a motivated DC Operation Engineer to provide field support. The primary role of the DC Operation Engineer is to travel to different counties to perform troubleshooting, installation, and deinstallation work in data centers. The DC Operation Engineer will ensure all incidents are logged and resolved, gather all relevant data, ensure all incidents and tasks follow the appropriate procedures, support data center activities including planned work, and other requests as needed.

Responsibilities
  • Layer 1 activities, providing connectivity and support.
  • Performing general system administration duties including OS patching and upgrades, batch job monitoring, system and hardware diagnostics, and other activities to ensure optimal health and performance of all systems as required.
  • System Administration of customer environments both physical and virtual for managed and dedicated hosting clients.
  • Assisting senior level staff to configure customer requirements.
  • Escalating critical incidents to senior level staff for resolution.
  • Physical deployment of network devices, servers, cables, etc.
  • Ensures proper cable management of all connections.
  • Assembling server hardware for deployment and OS installation.
  • Maintains detailed written records of all work activity.
  • Reads/Creates installation plans (Spreadsheet/Visio Drawing) and implements installation accordingly.
Requirements
  • Malaysians only.
  • Bachelor's degree in Computer Science/Information Technology, or equivalent.
  • Willingness and ability to travel internationally at least 50% of the time.
  • Must be reliable and have schedule flexibility with the ability to work non-standard business hours.
  • Willingness to learn in a fast-paced environment.
  • Able to multitask efficiently.
  • Strong communication skills.
  • Excellent documentation skills.
  • Proven ability to work independently.
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