Quality Control Executive
5 days ago
Fewer than 10 applicants. Your chances are good
Responsibilities:
- Conduct in-depth investigations of incidents involving lost or damaged parcels, as well as any suspicious activities within the vicinity of the Service Point.
- Analyze root causes and contributing factors by reviewing CCTV footage and propose corrective actions to prevent future occurrences.
- Prepare detailed and comprehensive reports, including descriptions and analyses of each incident.
- Maintain accurate and up-to-date incident records in our system for investigation and compliance purposes.
- Communicate findings and recommendations clearly and effectively to stakeholders at all organizational levels.
- Escalate cases promptly to the EHS department for further investigation, providing additional supporting documents as needed.
- Assist front-line operations during special events or peak periods as required.
Minimum Requirements:
- Language proficiency: Must be fluent in Mandarin and English; knowledge of Bahasa Malaysia is a plus.
- Applicants without prior experience are encouraged to apply.
- Fresh graduates are also encouraged to apply.
- Strong adaptability and coordination skills, with the ability to manage urgent tasks independently.
- Exceptional attention to detail and accuracy in documenting findings and preparing reports.
- Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).
Benefits:
- Insurance
- Medical Leave
- EPF, EIS, SOCSO
- Accessible by public transport
- Medical and Hospitalisation Leave
- Medical Insurance
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