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Account Manager

1 month ago

Petaling Jaya, Selangor, Malaysia TIME's group Full time

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Account & Relationship Management (Sales)

Full time

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Principal Accountabilities:

  • Directs the activities of a sales team to achieve/exceed the assigned revenue and growth goals in assigned accounts or sales territory.
  • Takes proactive role in contract strategy. Develops strategy for expanding scope of existing contracts and identifying new business and win-back opportunities.
  • As required, may lead negotiations in renewing multi-year contract(s) within assigned accounts.
  • Develops relationships with key executives and decision makers within assigned accounts.
  • Manages the overall relationship to ensure a high level of customer satisfaction. Provides leadership to the sales team and coordinates the involvement of IMS resources (marketing, consulting, and client services) in actively promoting the full IMS portfolio of products and consulting services to anticipate and meet client needs.
  • Ensures that sales team is fully staffed, trained and deployed to maximize sales coverage.
  • Develops and executes account plan(s) and monitors progress.
  • Adjusts plan accordingly to consider IMS new product/service offerings as well as significant changes to business conditions.
  • Bachelor's degree or equivalent and a minimum of eight (8) years relevant sales or account management experience. 
  • Extensive knowledge of IMS offerings, customer account management and pharmaceutical industry is required.

Additional Key Attributes:

  • Problem solving, negotiation, planning, relationship building, presentation, written and oral communication skills are essential. 
  • Able to set vision and direction. 
  • Able to influence outcomes. 
  • Requires team-orientation. 

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

More than 10,000 employees

IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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