Project Delivery Executive

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Stampede Solution Full time

This job is all about ensuring clients are happy by managing projects smoothly. You might like this job because you'll be the go-to person for client needs, learning to budget projects while working with a dedicated team.

To ensure clients' needs are satisfied by constructing partnerships between the company, clients, vendors, and subcontractor organizations.

Key Accountabilities
  • Gain an awareness of the necessary level of financial control for projects; learning how to budget, forecast, invoice, and maintain tight management of ongoing project budgets.
  • Gain a good understanding of internal department roles, project stages, and administrative processes to aid the smooth management from initial brief to final build, delivery, and project reporting.
  • Respond to client requirements as specified in the contract or SLA.
  • Act as a primary point of contact for client needs requirements and expectations with regards to assigned project.
Key Roles
  • Primary contact for the assigned project on service delivery and support the Project Manager in identifying growth opportunities and contract profitability.
  • Support end-to-end planning, build, and delivery of assigned project.
  • Assist with managing the delivery output process, including briefing client feedback to team members and assist in managing delivery of key stages of work.
  • Major contribution to overall client satisfaction for project delivery.
  • Address performance in troubled units/departments to achieve productivity objectives.
  • Provide input of key documents into project/account repositories.
  • Manage backup/recovery plans, disaster backup scenarios, capacity management, and risk management, communication with the client, and business compliance to industry rules and guidance.
Team Work
  • Attend and contribute to team meetings in a positive manner.
  • Share information with team members.
  • Be comfortable in working with all stakeholders.
  • Collaborate with other team members to apply new ideas, practices, and tools to improve the team's effectiveness.
  • Perform other duties as required, including covering absences/leave where required.
Job Requirements
  • Diploma or University degree in Computer Science/Engineering or a related discipline.
  • Proficiency in speaking Thai (Thailand language) is required, and ability to work onsite in Malaysia.
  • Excellent customer service and a good communicator. Communicate effectively in English with all customers and stakeholders.
  • Able to adapt to change and respond positively when faced with new challenges.
  • Able to work autonomously, investigate, and think analytically to problem-solve in a creative manner.
  • Good financial acumen.
  • Be proactive and timely to support the deployment of projects ensuring quality, accuracy, and practicality of all tasks.
  • Excellent time management and organizational skills, with demonstrable experience of working under pressure to tight deadlines and managing multiple work streams with conflicting priorities.
  • Experience in credit collection for BFSI and/or telecommunication industry, & knowledge of credit collection workflow from pre-due to recovery is an added advantage.
Skills
  • Project Management
  • Communication
  • Computer Science
Company Benefits
  • Hybrid Working Arrangement: Enjoy the flexibility of working from home, and coming to the office only 1 - 2 times a week (Subject to type of roles and work nature).
  • Women Empowerment: 40 for 40: For female employees who have served 40 months employment in the Company, enjoy 120 consecutive days of maternity leave
  • Rewards & Recognition: We recognize top performing employees, and award them via salary adjustments, incentives, performance bonus, and many more
  • Great Employee Engagement & Experience: From bi-weekly sports nights of badminton, bowling, to hikings, movie nights, festive celebrations; enjoy these activities at no cost & just have fun
  • Season Pass & Claimable Parking: No matter the frequency of you coming to the office, the Company bears the cost of your parking expenses via season pass & claimable parking.
  • Medical & Health Coverage: Hospitalization, Outpatient, & Dental? We care about employee's wellbeing, so don't worry, we got you covered

Stampede Holdings is a technology company that owns award-winning products and brands including Stampede Solution, Telefonix, C-Pro, Volare, and Knock2. We are headquartered in Malaysia with offices in Thailand, Philippines, and Vietnam. Stampede is a regional leader in financial technology solutions since 2002. We operate in a casual and fun environment with a team of young and talented individuals - delivering quality...

Our vision is to be SEA's most personalized talent ecosystem; elevating human progress by helping careers and companies grow.

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