Senior Service Engineer

5 days ago


Shah Alam, Selangor, Malaysia Dong Yang Elevator (M) Sdn Bhd Full time
  • Candidate must possess at least a Professional Certificate, Diploma, Advanced / Higher / Graduate Diploma or Certificate in Electrical / Mechanical or equivalent.
  • Fluent in Bahasa Malaysia and English.
  • Good leadership and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Able to work independently and effectively in a team environment.
  • Excellent in Microsoft Excel and PowerPoint.
  • Provide technical support, resolving issues, and performing quality assurance checks.
  • Manage team and ensure team objectives are being carried out.
  • Display extensive working knowledge of industry standards and practices, including product details and company services offered.
  • Monitor and review work schedules on service and repair work for the maintenance team.
  • Identify root maintenance issues, develop ideas, and propose solutions in the technical report.
  • Prepare quotations, technical reports, follow up, data analysis, and summarizing collected data; provide regular reports to management.
  • Offer good customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services, as well as addressing any customer concerns or complaints quickly and professionally.

Additional Benefits:

  • Medical and Hospitalization Leave.
  • Medical Insurance.
  • Allowance Provided.
  • Training Provided.

Monthly incentive, KWSP / SOCSO included, 14 annual leave per year, and we provide medical coverage.

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