Social Media Expert

4 days ago


Petaling Jaya, Selangor, Malaysia Dainese Malaysia Full time

This job is for a Social Media Expert who creates engaging content, manages communities, runs campaigns, and analyzes performance. You might like this job because it involves collaborating with diverse teams and influencers.

Salary: RM 3500 - RM 5000

Responsibilities
  1. Content Creation: Develop, schedule, and publish high-quality, engaging content across all social media channels, including Facebook, Instagram, TikTok, and YouTube.
  2. Collaborate with the design and marketing teams to create visually appealing graphics, videos, and posts.
  3. Develop engaging email content to nurture leads and drive customer retention.
  4. Track campaign performance across all channels and provide insights for optimization.
Community Engagement
  1. Monitor and respond to comments, messages, and inquiries in a timely and professional manner.
  2. Build and maintain strong relationships with followers and the riding community.
  3. Plan and execute social media campaigns to support brand goals, product launches, and promotional activities.
  4. Identify and leverage trends, hashtags, and current events to maximize engagement.
Meta Ads Management
  1. Create, manage, and optimize Meta Ads (Facebook and Instagram) to drive brand awareness, traffic, and conversions.
  2. Set up ad campaigns, monitor performance, and adjust strategies based on analytics and KPIs.
  3. Ensure ad creative aligns with the brand and resonates with the target audience.
  4. Oversee communication with app users, including sending notifications about promotions, updates, and events.
  5. Monitor user experience within the app, collect feedback, and collaborate with the development team to implement improvements.
  6. Analyze app user engagement metrics to drive targeted communications and campaigns.
Analytics & Reporting
  1. Track and analyze social media performance using analytics tools to measure engagement, growth, and ROI.
  2. Provide regular reports and insights to improve content strategy and achieve KPIs.
  3. Work with cross-functional teams to ensure consistency in messaging and brand representation.
  4. Collaborate with influencers and partners for campaigns and sponsorships.
Job Requirements
  1. Proven experience as a Social Media Executive or similar role.
  2. Strong understanding of social media platforms, trends, and best practices.
  3. Hands-on experience with Meta Ads, including campaign setup, audience targeting, and performance optimization.
  4. Excellent written and verbal communication skills.
  5. Proficiency in tools like Adobe Creative Suite, Adobe Illustrator, Photoshop or similar design software.
  6. Familiarity with social media management tools (e.g., Hootsuite, Buffer).
  7. Analytical mindset with the ability to interpret data and make data-driven decisions.
  8. Creative thinker with a passion for storytelling and brand building.
Skills
  1. Social Media Marketing
  2. Social Media Management
  3. Adobe Illustrator
  4. TikTok
Company Benefits
  1. Learning and Development: The company encourages self-development and will support learning of new skills as long as it fits into our vision.
  2. Medical: We care for our team's well-being and cover your medical
  3. Easy Parking: We have our own parking space. You'll never be late for getting parking at work
  4. Staff Prices: Rider? Enjoy our products at staff price
  5. Our stocked pantry means you'll never go hungry in the office
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