Social Media Expert
4 days ago
This job is for a Social Media Expert who creates engaging content, manages communities, runs campaigns, and analyzes performance. You might like this job because it involves collaborating with diverse teams and influencers.
Salary: RM 3500 - RM 5000
Responsibilities- Content Creation: Develop, schedule, and publish high-quality, engaging content across all social media channels, including Facebook, Instagram, TikTok, and YouTube.
- Collaborate with the design and marketing teams to create visually appealing graphics, videos, and posts.
- Develop engaging email content to nurture leads and drive customer retention.
- Track campaign performance across all channels and provide insights for optimization.
- Monitor and respond to comments, messages, and inquiries in a timely and professional manner.
- Build and maintain strong relationships with followers and the riding community.
- Plan and execute social media campaigns to support brand goals, product launches, and promotional activities.
- Identify and leverage trends, hashtags, and current events to maximize engagement.
- Create, manage, and optimize Meta Ads (Facebook and Instagram) to drive brand awareness, traffic, and conversions.
- Set up ad campaigns, monitor performance, and adjust strategies based on analytics and KPIs.
- Ensure ad creative aligns with the brand and resonates with the target audience.
- Oversee communication with app users, including sending notifications about promotions, updates, and events.
- Monitor user experience within the app, collect feedback, and collaborate with the development team to implement improvements.
- Analyze app user engagement metrics to drive targeted communications and campaigns.
- Track and analyze social media performance using analytics tools to measure engagement, growth, and ROI.
- Provide regular reports and insights to improve content strategy and achieve KPIs.
- Work with cross-functional teams to ensure consistency in messaging and brand representation.
- Collaborate with influencers and partners for campaigns and sponsorships.
- Proven experience as a Social Media Executive or similar role.
- Strong understanding of social media platforms, trends, and best practices.
- Hands-on experience with Meta Ads, including campaign setup, audience targeting, and performance optimization.
- Excellent written and verbal communication skills.
- Proficiency in tools like Adobe Creative Suite, Adobe Illustrator, Photoshop or similar design software.
- Familiarity with social media management tools (e.g., Hootsuite, Buffer).
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Creative thinker with a passion for storytelling and brand building.
- Social Media Marketing
- Social Media Management
- Adobe Illustrator
- TikTok
- Learning and Development: The company encourages self-development and will support learning of new skills as long as it fits into our vision.
- Medical: We care for our team's well-being and cover your medical
- Easy Parking: We have our own parking space. You'll never be late for getting parking at work
- Staff Prices: Rider? Enjoy our products at staff price
- Our stocked pantry means you'll never go hungry in the office
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