Content Moderator
2 days ago
2 days ago Be among the first 25 applicants
- Review and moderate the platform by following the policies, processes, and guidelines and provide decision based on prescribed guidelines
- Review and investigate 3D, visual, graphic, audio, and text content for violation of policies and guidelines. (For example – slurs, cuss words, adult content, etc.)
- The role also involves moderating content of Egregious nature
- Recognize trends and patterns and raise issues timely
- Maintain a thorough understanding of process and policies
- Accountable for performance standards (Efficiency, Quality) in a weekly manner
- Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our client's community
Minimum Qualifications
- Diploma/ Degree
- Bachelor degree or with 5 years working experience
- Open for Fresh Graduate
- Experience in content moderation/trust and safety
- If selected for bilingual language, proficiency in the selected native language
- Must be able to work on a flexible schedule (including weekends)
- Basic PC skills (Internet navigation, Microsoft Excel, Word, PowerPoint)
- Comfortable with dealing with routine work quickly and at a high standard
Who can apply?
- Native Korean/ Japanese with 16 months passport validity
- Local Malaysia Korean Speaker with Topik 5 or Topik 6
- Local Malaysia Korean Speaker with JLPT N1
Associate
Employment typeFull-time
Job functionManagement, Analyst, and Quality Assurance
IndustriesIT Services and IT Consulting, Information Services, and Telephone Call Centers
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