![IFloss Dental](https://media.trabajo.org/img/noimg.jpg)
Clinic Operation Manager
2 weeks ago
Position: Clinic Operational Manager
Reports To: Clinic Director
Job Overview:
The Clinic Operational Manager will be responsible for overseeing the daily operations of all three clinic branches, managing performance data, coordinating administrative tasks, and ensuring the smooth functioning of all operational processes. This role will also be tasked with compiling and creating Standard Operating Procedures (SOPs) for each branch and measuring key metrics to optimize the clinics’ performance. The ideal candidate will have strong leadership skills, experience in multi-site operations management, and proficiency in data and metric management.
Key Responsibilities:
Operational Management:
- Oversee daily operations of all three clinic branches to ensure efficiency and effectiveness.
- Coordinate with different departments to streamline processes and improve patient care.
- Manage and resolve operational issues promptly.
- Distribute performance surveys and feedback forms to employees, peers, supervisors, and relevant stakeholders across all branches.
- Collect and compile performance data from various sources.
- Maintain detailed and organized records of employee performance, attendance, and leave management.
- Assist in generating performance reports and summaries for review by HR and management.
- Identify and track key performance indicators (KPIs) that drive clinic optimization and success.
- Analyze data to identify trends, inefficiencies, and areas for improvement.
- Provide regular reports on key metrics to the Clinic Director and management team.
- Compile and create comprehensive SOPs for all operational processes within each clinic branch.
- Ensure SOPs are up-to-date and reflect current best practices.
- Train staff on SOPs and monitor adherence to ensure consistency and quality in operations.
- Assist in scheduling peer reviews, performance meetings, and training sessions.
- Provide administrative support to the HR department and clinic management.
- Facilitate communication between departments to ensure smooth data collection processes.
- Ensure compliance with clinic policies and procedures.
- Maintain high standards of clinic cleanliness and hygiene.
- Monitor and ensure the quality of patient care and services.
- Support HR in the onboarding process and ensure new hires understand operational procedures and performance expectations.
- Coordinate training and development activities for clinic staff.
- Foster a positive and productive work environment.
- Assist in budget planning and cost management for all three branches.
- Monitor inventory levels and ensure timely reordering of supplies.
- Handle all performance-related data with the highest level of confidentiality.
- Ensure compliance with company policies and data protection regulations.
- Education:
- Bachelor’s degree in Business Administration, Healthcare Management, Operations Management, or a related field.
- Experience:
- Previous experience in operations management, healthcare administration, or a similar role.
- Experience in managing multiple locations.
- Experience in compiling and creating SOPs.
- Familiarity with performance management systems and tools.
- Proficiency in data analysis and metric tracking.
- Strong leadership and organizational skills.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and Google Workspace.
- Excellent attention to detail and accuracy.
- Good communication and interpersonal skills.
- Ability to handle confidential information with discretion.
- Financial acumen and budget management skills.
- Knowledge of SOP development and implementation.
- Data analysis and KPI measurement skills.
- Leadership: Ability to lead and motivate a team to achieve operational excellence.
- Organizational Skills: Capability to manage multiple tasks and maintain detailed records.
- Analytical Thinking: Proficiency in analyzing data to make informed operational decisions.
- Problem-Solving: Ability to address and resolve operational issues efficiently.
- Attention to Detail: Meticulous in recording and managing data to ensure accuracy.
- SOP Management: Skilled in creating, updating, and training staff on SOPs.
- Metric Measurement: Expertise in identifying, tracking, and reporting key performance indicators.
-
Clinic Branch Manager
2 weeks ago
Kuala Lumpur, Malaysia Cellogy Clinic Full timeTo perform personal sales; - To monitor outlet day-to-day operations; - To achieve sales targets with the team; - To supervise outlet consultant; - To submit sales report daily; - To ensure all reports are up-to-date daily; - To check stocks for all PO/DO and make sure the clinic has sufficient stocks to run the business; - To closely follow up with clients...
-
Pharmacist and Clinic General Manager
3 weeks ago
Kuala Lumpur, Malaysia Home Clinic Asia Sdn. Bhd. Full time**Overview**:We are seeking for a pharmacist with strong leadership skills to serve as the Clinic Operations Manager. This role involves overseeing the day-to-day administration of multiple clinics, ensuring regulatory compliance, and fostering a positive patient experience. **Responsibilities**: **Clinical Leadership**:Provide guidance to clinic staff for...
-
Clinic Operation Manager
2 weeks ago
Kuala Lumpur, Malaysia IFloss Dental Full timeClinic Operational Manager **Position**:Clinic Operational Manager **Reports To**:Clinic Director **Job Overview**: **Key Responsibilities**: **Operational Management**: - Oversee daily operations of all three clinic branches to ensure efficiency and effectiveness. - Coordinate with different departments to streamline processes and improve patient...
-
Clinic Operation Manager
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia IFloss Dental Full timeJob Description: Clinic Operational ManagerPosition: Clinic Operational ManagerReports To: Clinic DirectorJob Overview:The Clinic Operational Manager will be responsible for overseeing the daily operations of all three clinic branches, managing performance data, coordinating administrative tasks, and ensuring the smooth functioning of all operational...
-
Clinic Associate
5 days ago
Kuala Lumpur, Malaysia Hisential Clinic Full time**Join Our Team: Clinic Associate at Hisential, Kuala Lumpur** **Are you eyeing to build your path in healthcare?** If you are looking to transition to the healthcare sector, look no further. Hisential is looking to hire a passionate Clinic Associate who can thrive in a dynamic healthcare environment and is eager to make a positive impact on patient...
-
Clinical Team Lead
2 weeks ago
Kuala Lumpur, Malaysia Elegant Clinic Full timeThe role of a Clinical Team Leader involves providing guidance and support to other teammates, ensuring that all clinical practices and protocols are being followed, and working closely with other healthcare professionals to ensure the smooth running of the clinical service. **The main responsibilities of a Clinical Lead include**: - Overseeing the...
-
Clinic Operation Manager
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia IFloss Dental Full timeClinic Operational ManagerPosition:Clinic Operational ManagerReports To:Clinic DirectorJob Overview:Key Responsibilities:Operational Management: Oversee daily operations of all three clinic branches to ensure efficiency and effectiveness. Coordinate with different departments to streamline processes and improve patient care. Manage and resolve operational...
-
Clinic Associate
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hisential Clinic Full timeJoin Our Team: Clinic Associate at Hisential, Kuala LumpurAre you eyeing to build your path in healthcare?If you are looking to transition to the healthcare sector, look no further. Hisential is looking to hire a passionate Clinic Associate who can thrive in a dynamic healthcare environment and is eager to make a positive impact on patient experiences.Key...
-
Clinical Assistant
2 weeks ago
Kuala Lumpur, Malaysia Home Clinic Asia Sdn. Bhd. Full timeAs a Clinic Assistant for Klinik Astracare, Taman Maluri, you will play a significant role in supporting the smooth operation of a clinic. Your primary responsibility will be to assist healthcare professionals in providing high-quality patient care and ensuring the efficient functioning of the clinic. You will perform various administrative tasks, handle...
-
Phlebotomist Clinic Assistant
2 weeks ago
Kuala Lumpur, Malaysia Specialist Clinic Full timeFemale Registered Nurse, Medical Assistant welcome to apply. Able to communicate fluently in English and Bahasa Malaysia both verbally and written. Experience in a medical environment will be an added advantage. Pleasant, hardworking with good interpersonal skills Good organizational skills. Ability to commence work immediately is an added...
-
Clinic Operation Manager, Remote
2 weeks ago
Kuala Lumpur, Malaysia IFloss Dental Full timeDescription Job Description: Clinic Operational ManagerPosition: Clinic Operational ManagerReports To: Clinic DirectorJob Overview:The Clinic Operational Manager will be responsible for overseeing the daily operations of all three clinic branches, managing performance data, coordinating administrative tasks, and ensuring the...
-
Clinical Assistant
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Home Clinic Asia Sdn. Bhd. Full timeAs a Clinic Assistant for Klinik Astracare, Taman Maluri, you will play a significant role in supporting the smooth operation of a clinic. Your primary responsibility will be to assist healthcare professionals in providing high-quality patient care and ensuring the efficient functioning of the clinic. You will perform various administrative tasks, handle...
-
Phlebotomist Clinic Assistant
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Specialist Clinic Full timeFemaleRegistered Nurse, Medical Assistant welcome to apply.Able to communicate fluently in English and Bahasa Malaysia both verbally and written.Experience in a medical environment will be an added advantage.Pleasant, hardworking with good interpersonal skillsGood organizational skills.Ability to commence work immediately is an added advantage.Salary will...
-
Registered Nurse/clinic Assistant
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Specialist Clinic Full timeto multitask and perform nursing and clerical/administrative duties.Requirements:FemaleRegistered with Malaysia Nursing BoardAble to communicate fluently in English and Bahasa Malaysia both verbally and written.Experience in a medical environment will be an added advantage.Pleasant, hardworking with good interpersonal skillsGood organizational skills.Ability...
-
Operation Manager
2 weeks ago
Kuala Terengganu, Malaysia My Health Clinic Gong Badak Full time1. Planning, organizing, and managing the daily operations of the clinics to ensure efficiency. 2. Control resources and to ensure that the staffs function is adequately staffed and trained to deliver an efficient service to the patients. 3. Managing and supervising all clinical staffs and resident doctor by communicating the importance of patient...
-
Registered Nurse/clinic Assistant
3 weeks ago
Kuala Lumpur, Malaysia Specialist Clinic Full timeto multitask and perform nursing and clerical/administrative duties. **Requirements**: Female Registered with Malaysia Nursing Board Able to communicate fluently in English and Bahasa Malaysia both verbally and written. Experience in a medical environment will be an added advantage. Pleasant, hardworking with good interpersonal skills Good...
-
Registered Nurse/clinic Assistant
2 months ago
Kuala Lumpur, Malaysia Specialist Clinic Full timeFemale Registered with Malaysia Nursing Board Able to communicate fluently in English and Bahasa Malaysia both verbally and written. Experience in a medical environment will be an added advantage. Pleasant, hardworking with good interpersonal skills Good organizational skills. Ability to commence work immediately is an added advantage. Salary will...
-
Medical Officer Wanted for Allergy Clinic
6 days ago
Kuala Lumpur, Malaysia Woo Allergy Clinic Sdn Bhd Full timeMedical Officer Woo Allergy Clinic Sdn Bhd Kuala Lumpur MYR 8000 to 10,000 1. JOB OBJECTIVE / SUMMARY Person In Charge of handling the overall operations of the clinic Responsible of the medical developments, treatment and medication of the clinic Seeing patients with appropriate medical management 2. MAIN DUTIES AND RESPONSIBILITIES To provide...
-
Branch / Clinic / Operation - Careclinics
2 days ago
Kuala Lumpur, Malaysia Careclinics Health Services Sdn Bhd Full timeOrder and keep stock of medication and manage clinic tasks - Manage daily clinic operations, filing system and cleanliness - Update and document all medical care is given to the patients. - Deal with inquiries to provide non-clinical advice and information on clinic services - To perform daily billing management and ensure all transactions are tallied with...
-
Marketing Manager
2 months ago
Kuala Lumpur, Malaysia TDOX CLINIC Full time**Brand and Clinic Positioning**: - Achieve local and international brand and clinic positioning objectives through public relations and marketing promotion activities. - Develop comprehensive public relations and promotion plans, actively participating in budget preparation. **Representation and Promotion**: - Maintain constant contact with the media,...