Operation Manager
2 weeks ago
1. Planning, organizing, and managing the daily operations of the clinics to ensure efficiency.
2. Control resources and to ensure that the staffs function is adequately staffed and trained to deliver an efficient service to the patients.
3. Managing and supervising all clinical staffs and resident doctor by communicating the importance of patient satisfaction and motivating them to perform effectively.
4. Cooperate with Marketing department with tools like checklists and scripts that help them to deliver consistent service across multiple customers.
5. Develop or improve Standard Operating Procedures (SOP) to establish a centralized customer service business unit whilst enhancing current processes.
6. Ensure accuracy of customer details and the right information given to the patient.
7. Review and follow up patient's satisfaction surveys, including preparing action plans to address any process or performance issues discovered during review.
8. Attending to any complaints logged by patients in a professional and timely manner and provide the necessary action plans and communicating in a professional manner to all parties involved.
9. Performing monthly and yearly evaluations of all staffs according to performance and participation.
10. Working with the Human Resources Department to recruit and train new personnel.
11. Review and propose the action plans or strategies (with a clear timeline) to improve patient’s satisfaction or journey.
12. Maintaining a high standard of customer service according to clinic's SOP.
13. Review and prepare weekly and monthly reports by each sub division of operation for upper management.
14. Determining the future goals of the hospitality division by studying market trends and working with the marketing team.
15. Ensure all records are kept properly and consistently.
16. Assist in pricing products or services by conducting the market surveys.
17. Contribute ideas and work closely with the Marketing department to increase the company's sales.
18. Participate and contribute to relevant management meetings.
**Requirements**:
2.Strong leadership skills and the ability to inspire and motivate team
**Job Types**: Full-time, Permanent
**Salary**: RM2,000.00 - RM3,500.00 per month
**Benefits**:
- Flexible schedule
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Evening shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to Commute:
- Kuala Terengganu (required)
Ability to Relocate:
- Kuala Terengganu: Relocate before starting work (required)
-
Operation Manager
1 week ago
Kuala Terengganu, Malaysia MONT AERO SDN BHD Full time"- Ensure the smooth and efficient functioning of an organization's operations. - Responsible for overseeing various operational aspects, managing teams, and optimizing processes to drive productivity and achieve organizational goals. - Develop and implement operational strategies to align with the organization's overall goals and objectives. - Continuously...
-
Operation Manager
1 week ago
Kuala Terengganu, Terengganu, Malaysia MONT AERO SDN BHD Full time"Ensure the smooth and efficient functioning of an organization's operations.Responsible for overseeing various operational aspects, managing teams, and optimizing processes to drive productivity and achieve organizational goals.Develop and implement operational strategies to align with the organization's overall goals and objectives.Continuously evaluate...
-
Grade Controller Operator
5 days ago
Kuala Lipis, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full timeMining assisstants perform routine duties in mining and quarrying operations. They assist the miners with maintaining equipment, with laying pipes, cables and tunnels, and with removing wast. Selinsing Gold Mine Manager Sdn. Bhd is a subsidiary of Polar Potential Sdn. Bhd., which is owned by Monument Mining Limited, a Vancouver-based, publicly listed mineral...
-
Grade Controller Operator
1 week ago
Kuala Lipis, Pahang, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full timeMining assisstants perform routine duties in mining and quarrying operations. They assist the miners with maintaining equipment, with laying pipes, cables and tunnels, and with removing wast.Selinsing Gold Mine Manager Sdn. Bhd is a subsidiary of Polar Potential Sdn. Bhd., which is owned by Monument Mining Limited, a Vancouver-based, publicly listed mineral...
-
Grade Controller Operator
5 days ago
Kuala Lipis, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full timeKey Task and Responsibilities - Collect grade control (GC) sample. - Collect field duplicate sample. - Ensure that holes drilled as depth required. - Ensure working area and conditions are good and safe. - Ensure GC pegs matched with given GC plan drawing. - Ensure collected samples are dry and if wet, follow procedures as given Geologist. - Ensure sample...
-
Retail Operation Manager
2 weeks ago
Kuala Terengganu, Malaysia TRELEAF MART SDN. BHD. Full time**MAIN DUTIES** - To effectively recruit, induct, lead, manage, train and develop Enforcement staff, Branch Leaders, Assistant Branch Leaders, Retail Crew to agreed procedures and standards - To ensure effective management of all retail staff to ensure adequate staffing levels throughout the business and development needs of the staff are met. - To provide...
-
Retail Operation Manager
1 week ago
Kuala Terengganu, Malaysia TRELEAF MART SDN. BHD. Full timeREQUIREMENT : - Hand-on experience with handle 20 outlet and above - At least 5 years of working experience in the related field is required for this position - Able to start immediately will be advantage - Applicants must be willing to work in Kuala Terengganu MAIN DUTIES - To effectively recruit, induct, lead, manage, train and develop Enforcement staff,...
-
Retail Operation Manager
1 week ago
Kuala Terengganu, Terengganu, Malaysia TRELEAF MART SDN. BHD. Full timeREQUIREMENT : Handon experience with handle 20 outlet and above At least 5 years of working experience in the related field is required for this position Able to start immediately will be advantage Applicants must be willing to work in Kuala Terengganu MAIN DUTIES To effectively recruit, induct, lead, manage, train and develop Enforcement staff,...
-
Internship Marketing/hr/operation/management
2 months ago
Kuala Terengganu, Malaysia Erada Solutions Sdn Bhd Full timeAs an intern in EBECA MALAYSIA you're expected to experience: - **Marketing**: Develop and implement marketing campaigns, conduct market research, control and managing social media content. - **Management**: Assist with project management, develop and deliver presentations, and participate in meetings. - **Operations**: Help to develop and implement...
-
Internship Marketing/hr/operation/management
2 days ago
Kuala Terengganu, Malaysia Erada Solutions Sdn Bhd Full timeAs an intern in EBECA MALAYSIA you're expected to experience: - **Marketing**: Develop and implement marketing campaigns, conduct market research, control and managing social media content. - **Management**: Assist with project management, develop and deliver presentations, and participate in meetings. - **Operations**: Help to develop and implement...
-
Internship Marketing/hr/operation/management
1 week ago
Kuala Terengganu, Terengganu, Malaysia Erada Solutions Sdn Bhd Full timeAs an intern in EBECA MALAYSIA you're expected to experience:Marketing: Develop and implement marketing campaigns, conduct market research, control and managing social media content.- Management: Assist with project management, develop and deliver presentations, and participate in meetings.- Operations: Help to develop and implement operational procedures,...
-
Investigator (Malaysia)
3 weeks ago
Kuala Lumpur, Malaysia Operation Underground Railroad Full time**Job Description: Investigator (Malaysia) - Operation Underground Railroad** **Organization**: **Basic Function**: This full-time position with Operation Underground Railroad is based in Kuala Lumpur, Malaysia. We are looking for skilled investigators to help fight human trafficking. This role will work within an Investigative team coordinating with...
-
Crane Operator
2 weeks ago
Kuala Terengganu, Malaysia Enproserve (M) Sdn Bhd Full timeJOB DESCRIPTION: 1. The operator is responsible for the safety of the crane operation as soon as the load is lifted clear of the group, because of this responsibility, whenever there is reasonable cause to believe that the lift might be dangerous or unsafe, the operator must refuse to lift the until the concern has been reported to the supervisor, any hazard...
-
Regional Director-asia, People
2 months ago
Kuala Lumpur, Malaysia Operation Underground Railroad Full time**About Us**: OUR Rescue is an international non-profit organization dedicated to combatting child sexual exploitation and human trafficking. With operations in five regional offices around the world, we strive to create a world where everyone can live in safety and dignity. Our team is composed of passionate, innovative, and dedicated individuals who...
-
Investigator (Malaysia)
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Operation Underground Railroad Full timeJob Description: Investigator (Malaysia) - Operation Underground RailroadOrganization:Basic Function:This full-time position with Operation Underground Railroad is based in Kuala Lumpur, Malaysia. We are looking for skilled investigators to help fight human trafficking. This role will work within an Investigative team coordinating with various internal and...
-
Regional Director-asia, People
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Operation Underground Railroad Full timeAbout Us: OUR Rescue is an international non-profit organization dedicated to combatting child sexual exploitation and human trafficking. With operations in five regional offices around the world, we strive to create a world where everyone can live in safety and dignity. Our team is composed of passionate, innovative, and dedicated individuals who believe in...
-
Production Operator
1 week ago
Kuala Terengganu, Terengganu, Malaysia Baba Products (M) Sdn. Bhd. Full timeEnsure proper and safe keeping of machines and factory facilities. Ensure an efficient arrangement of raw material Ensure the processing of the product according to guidelines. Be responsible for packing and storing of finish product. Maintain general cleanliness of the machines and factory Undertake processing of prodcut and operating of machines as...
-
Operations Support Assistant
3 weeks ago
Kuala Terengganu, Malaysia SENSE SERVICES SDN BHD Full timeTo ensure all documents are recorded and compiled/filled in an orderly manner related to operational matters. Ensure reports are received and dispatched to clients with in the stipulated time frame and ensure that reports sent to clients are correct and in order. Ensure sales/promotional efforts, work confirmation and job executions are of the highest...
-
Operation Crew
2 weeks ago
Kuala Terengganu, Malaysia Noah Zafran Enterprise Full timePerform essential tasks including cashiering, order taking, grill operation, fry station, drink preparation, and other duties. - Comply with hygiene, food safety and order of dining areas - Execute opening and closing procedures - Handle customer inquiries politely and efficiently - Ensure all orders are filled in on time. - Maintain friendly, fast, and...
-
Junior Executive Operation
4 days ago
Kuala Terengganu, Malaysia AMIR VISION SDN BHD Full time1. Assists Operation Manager on daily production activities. 2. To plan, monitor and coordinate the production orders and processes and manage daily production. 3. To manage and motivate production team to deliver exceptional work. 4. Provide job training to workers to meet production goals. 5. Regularly monitor and review the production worker’s...