Waiter/waitress

5 months ago

Kuching, Malaysia Pullman Kuching Full time

Job Summary:
The Waiter/Waitress in a hotel setting is responsible for providing exceptional dining service to guests, ensuring a memorable dining experience. This role includes taking and serving food and beverage orders, attending to guest needs, and maintaining the dining area’s cleanliness and organization.

Key Responsibilities:
**Guest Service**:

- Greet and seat guests promptly with a warm and friendly demeanor.
- Present menus and provide detailed information on food and beverages, including daily specials and promotions.
- Offer suggestions and upsell additional menu items, enhancing guest satisfaction.

**Order Taking**:

- Accurately take food and beverage orders from guests and relay them to the kitchen and bar through the POS system.
- Ensure special dietary requirements and preferences are communicated clearly to the kitchen staff.

**Serving**:

- Serve food and beverages promptly and efficiently, adhering to hotel standards.
- Ensure proper presentation of dishes and beverages.
- Regularly check on guests to ensure they are enjoying their meals and address any issues or requests.

**Preparation and Setup**:

- Prepare tables by setting up linens, silverware, and glassware before service.
- Ensure dining areas are clean, organized, and well-stocked with necessary items.
- Assist in setting up and breaking down after events or special functions.

**Billing and Payment**:

- Prepare and present bills to guests, ensuring accuracy.
- Handle payments, process credit card transactions, and provide change and receipts as needed.

**Cleanliness and Maintenance**:

- Clear tables and clean up after guests promptly.
- Reset tables for the next guests, ensuring a tidy and welcoming environment.
- Maintain the cleanliness of the dining area, including floors, furniture, and service stations.

**Team Collaboration**:

- Work closely with kitchen staff, bartenders, and other waitstaff to ensure smooth service.
- Communicate effectively with team members to manage special requests and address any service issues.

**Customer Feedback**:

- Address guest complaints and concerns with a positive and solution-oriented approach.
- Inform the Restaurant Manager or supervisor of significant guest feedback or recurring issues.

**Knowledge and Training**:

- Stay informed about the hotel's menu changes, daily specials, and seasonal promotions.
- Participate in training sessions and team meetings to continuously improve service skills and product knowledge.

Skills and Qualifications:

- High school diploma or equivalent; hospitality or customer service education is a plus.
- Previous experience as a waiter/waitress, preferably in a hotel or upscale restaurant.
- Excellent communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment and handle stressful situations professionally.
- Strong attention to detail and commitment to providing high-quality service.
- Basic math skills for handling payments and making change.
- Physical stamina to stand, walk, and carry items for extended periods.

Pay: From RM1,500.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Flexible schedule
- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Holidays
- Night shift
- Rotational shift
- Weekend jobs

**Experience**:

- Server: 1 year (preferred)

  • Waiter/waitress

    5 months ago

    Kuching, Malaysia PENVIEW HOTEL Full time

    Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments. Penview Hotel is located in Kuching, a 10-minute drive from the Central Business District. It features a restaurant and air-conditioned...

  • Waiter / Waitress

    7 months ago

    Kuching, Malaysia Culvert Kuching Sdn Bhd Full time

    Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments. Nestled in the dense flora and undergrowth of Santubong, Kuching, The Culvert Hotel Resort blends into its lush green environment like a...

  • Waitress

    5 months ago

    Kuching, Malaysia The Walk Star Bistro Sdn Bhd Full time

    Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments. The Walk Star, community bar/bistro strategic located at the centre of KUCHING City, walking distance to local attraction places such as...

  • Waiter/waitress/cook Wanted

    5 months ago

    Kuching, Malaysia seahare enterprise Full time

    We are hiring - Full time/part time staff. Join our team and unleash your creativity & passion in our place! Company - Southside Cafe Bistro Location - Kuching, Sarawak Available positions - Commis cook - Waiter/Waitress What we offer: - Dynamic and inclusive work environment - Opportunity to work with a passionate team - Competitive salary and...

  • Service Crew

    5 months ago

    Kuching, Malaysia LITTLE SUSHI SDN BHD Full time

    Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments. FOOD AND BEVERAGE ACTIVITIES PMR / PT3 or Equivalent

  • Hotel Front Desk Receptionist

    5 months ago

    Kuching, Malaysia Kapit Hotel Kuching Full time

    Greet and welcome guests - Manage check-in and check-out process - Room allocations **Job Types**: Full-time, Permanent **Salary**: RM1,500.00 - RM2,000.00 per month Schedule: - Afternoon shift - Day shift - Early shift - Evening shift - Rotational shift Application Question(s): - When can you start working? Please state a date - Are you looking for...

  • F&b Service Crew

    5 months ago

    Kuching, Malaysia THE LIMETREE HOTEL SDN. BHD. Full time

    Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments. The LimeTree Hotel Located in the heart of Kuching, The LimeTree Hotel is an eco-friendly boutique hotel offering a stay of modern...

  • F&b Supervisor

    5 months ago

    Kuching, Malaysia Food Journal Sdn Bhd Full time

    Train and supervise waiters and waitresses to give high standards of service in terms of time, quality and personalization. - Supervise the mise-en-place of the assigned station to ensure a smooth service during operation. - Monitoring and maintaining effective cost controls, in regards to efficiencies, waste, overtime and staffing. Assessing excesses and...

  • F&b Supervisor

    5 months ago

    Kuching, Malaysia Food Journal Sdn Bhd Full time

    Train and supervise waiters and waitresses to give high standards of service in terms of time, quality and personalization. - Supervise the mise-en-place of the assigned station to ensure a smooth service during operation. - Monitoring and maintaining effective cost controls, in regards to efficiencies, waste, overtime and staffing. Assessing excesses and...

  • Waiter/waitress

    5 months ago

    Kuching, Malaysia Marriott International, Inc Full time

    **Job Number** 23139985 **Job Category** Food and Beverage & Culinary **Location** Sheraton Kuching Hotel, Jalan Tunku Abdul Rahman, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests and determine the number in their party. Seat guests by finding a clean,...

  • Waiter / Waitress

    5 months ago

    Kuching, Malaysia Pullman Kuching Full time

    Providing excellent wait service to ensure satisfaction -Taking customer orders and delivering food and beverages -Making menu recommendations, answering questions and sharing additional information with restaurant patrons Pullman Kuching is centrally located in the Kuching Golden Triangle, enjoying pride of place on Jalan Mathies hill, with panoramic city...

  • Waiter / Waitress

    5 months ago

    Kuching, Malaysia DAMAI RAINFOREST RESORT SB Full time

    1. Provide courteous, fast and accurate service to guests and customers. 2. Taking orders and communicating the food order effectively to the kitchen. 3. Preparing the beverages accordingly and serves them to customers. 4. Cashiering 5. Ensure the equipment, dining area and cafe courtyard are always in a hygienic, tidy and safe. Permai Rainforest Resort is...

  • Waiters/waitresses

    5 months ago

    Kuching, Malaysia Little HongKong Full time

    Ensure the customers feel important and welcome in the restaurant - Provide the perfect service experience for every guest with greetings - Must know all food and menu offered - Maintain table and premise cleanliness - Looks for ways to avoid waste and limit costs - Deliver food and beverages to any table as needed - Ensure hot food is hot and cold food is...

  • Waiter/waitress

    5 months ago

    Kuching, Malaysia ASIA PACIFIC PROFESSIONAL DEVELOPMENT SDN BHD Full time

    Asia Pacific Professional Development Sdn. Bhd. is a consultant company which focuses on Recruitment, Skill Training, Job Placement, Professional Courses, Professional Development, Seminar, Food and Beverages Catering Events and Conference. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

  • Waiter/waitress

    5 months ago

    Kuching, Malaysia KOZI SQUARE SDN BHD Full time

    Greeting guests and taking drink and food orders - Staying attentive to the needs of guests in the dining area - Delivering food from the kitchen to the guests - Ensuring the food order is made correctly by kitchen staff and looks presentable for guests - Following health code standards with regards to the handling of food - Performing shift duties like...

  • Waiter/waitress

    5 months ago

    Kuching, Malaysia DUDUKSAMA SDN.BHD. Full time

    Mencari Calon yang sesuai untuk sertai keluarga Duduksama! [ - ] Berikut adalah keperluan & skop kerja untuk jawatan yang terbuka: Jawatan: - 1. Kutip pinggan/mangkuk/gelas selepas pelanggan habis makan; 2. Pastikan pinggan/mangkuk/gelas dikutip dengan perlahan supaya tidak pecah. 3. Hantar makanan/minuman. 4. Memahami dan mengikut polisi Syarikat. 5....

  • F&b Supervisor

    5 months ago

    Kuching, Malaysia Food Journal Sdn Bhd Full time

    Train and supervise waiters and waitresses to give high standards of service in terms of time, quality and personalization. - Supervise the mise-en-place of the assigned station to ensure a smooth service during operation. - Monitoring and maintaining effective cost controls, in regards to efficiencies, waste, overtime and staffing. Assessing excesses and...