Payments Processing

3 weeks ago


Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time

**Requirements**:

- 0 - 6 months working experience
- Excellent written, reading & spoken communications skills in **English, Mandarin and Korean (non-native speaker) language** (prefer to have TOPIK Level 4 and above)
- Good written communication skills and comprehension.
- Having Finance background, knowledge of terms like accruals, payment cycles etc will be an advantages
- Maintaining timelines and accuracy in processing.
- Attention to details and ability to meet deadlines.

**Job Descriptions**:

- SLA Compliance: Executes transactions as per prescribed guidelines and timelines in order to meet SLA targets.
- Participates / supports the TL in the daily huddles, provides training / inputs on processes / business to the team in order to ensure delivery predictability
- Process Compliance: Executes transaction processing in order to meet quality standards. Conducts QC / QA programs as part of the quality plan
- Customer Interaction: Handles / helps resolve escalations at the process level in order to ensure high customer satisfaction
- Process Reengineering: Participate in the ideation process and produces the documentation and trains the team on the reengineered process in order to meet client and internal commitments on a continuous basis

**About Cognizant**:
**#LI-CTSAPAC**

**Employee Status **:Full Time Employee

**Shift **:Day Job

**Job Posting **:Feb 08 2024

**About Cognizant



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