Customer Support Executive

**The Company** Our client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa. The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in...

**Job Objective**: - Support customers, address enquiries and facilitate transactions to cater to customers’ needs (process sales orders) **Core Responsibilities**: - Build relationships with existing customers by understanding their needs and assisting with their queries - Manage customer orders and communicate requirements to internal stakeholders...

**Primary Job Purpose**: - Supporting Commercial team in sales related documentations. - Working with sales team on promotional procedures and implement marketing activities that fuel the company strategic growth. - Working with sales team on digital marketing platform like social media, B2B websites, tradeshows, marketing materials, design unique selling...

**Responsibilities** Identify and acquire new customers, markets and opportunities. Responsible for achievement of Sales target. Servicing and provide support to existing customers as well as a establishing new customers base. Understand customers’ inquiry on purchase orders, delivery dates and etc. Attend customers’ inquiry on purchase orders,...

**BRIEF** As the Business Support Executive, the primary role includes providing day-to-day business development, coordination and operational support to ensure smooth running of the maritime operations. **JOB DESCRIPTION** - Generate invoices to client / customer from desludging, de-slopping, waste collection andwaste disposal. - Prepare daily, weekly and...

Liaising with clients for FCL / LCL / Export shipments arrangements, documentations and inquiries. - Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries. - Ensure the preparation of quotation time basis with sufficient details and follow up. - Attend & assists indoor meetings with customer on...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

1. Customer Service Executive will be responsible for daily communication with customers, warehouse team and operations team in Seremban for daily transport arrangement and storage movement. 2. Manage daily operations job including inbound and outbound delivery -cross border, and import / export shipments. 3. Compilation and submission of billings,...

List-ID: 103384559Today 15:42 **Job Description**: - Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions...

Required language(s): English, Bahasa Malaysia - Freshers can apply - Required Skill(s): Microsoft Office - Preferably Executive specialized in Logistics/Custom or equivalent. - Must able to communicate with customer and freight forwarder - Must able to complete task on time. - Prepare shipping documentation - Shipping Instruction - Delivery order - Export...

**RERFull job description** - Arrange import and export operation and documentation - Arrange local and overseas transportation ( Sea & Air ) - Handle correspondence with local or overseas agents. - Have a good liason with Shipping companies. - Daily co-ordination of operation and customer booking. - Manage Documentation and Customer Services Dept. -...

**BRIEF** As the Business Support Executive, the primary role includes providing day-to-day business development, coordination and operational support to ensure smooth running of the maritime operations. **JOB DESCRIPTION** - Generate invoices to client / customer from desludging, de-slopping, waste collection andwaste disposal. - Prepare daily, weekly and...

1. To prepare Request of Transport (ROT) for import and export deliveries 2. To execute the daily haulage operation effectively and efficiently by handling the communication in order to meet the customer's requirements 3. To attend queries on the status of the containers and update the customers accordingly 4. To update container movement into system and...

**INDOOR SALES & MARKETING** **Descriptions**: Sales Assistance: - Collaborate with the sales team to provide administrative support, updating customer records, follow-up quotation and managing documentation. - Assist in organizing sales meetings or presentations with customer. Customer Interaction: - Communicate with customers to provide information,...

Communicate regularly with customers in a polite and professional manner and solve daily issues (while coordinating with internal colleagues, as necessary) - Research rates and routings; create routing orders, quotations and handle bookings from customers - Handle customer enquiry and inform customers about other available services to gain additional...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Handle various administrative tasks such as preparing sales reports, managing customer databases, maintaining sales documentation, and handling correspondence. - Process sales orders, ensuring accuracy and timely execution. Coordinate with different departments, such as production and finance to ensure smooth order fulfilment. - Provide customer service by...

**JOB DESCRIPTION** - To provide administration and building management support for Northport Plant office. - To provide general business development, accounting and administrative support to the departments as required including maintenance of filings systems and database records. - Perform daily accounting data, ledger and payment. - Prepare sales invoice,...

**Job description** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to...

We are looking for **Customer Services Executive **to act as a liaison between document processing and all import and export shipment details. Our client is located in **Klang**, and is a full-service logistics & cargo company. They provide storage and transportation services catering to various cargo types, such as hazardous, perishables,...