IT Support Technician

7 months ago


Cyberjaya, Malaysia Todak Academy Sdn Bhd Full time

**Job Overview**

**Responsibilities**:

- To assist the Operation Department on all tasks given.
- Support all AV troubleshooting, including video conferencing and audio-conferencing room systems, projectors, digital screens, and other related equipment.
- Setup of classroom technology and configuration for courses as well as special events.
- Troubleshooting for room systems, including microphones, cameras, and desktop PC’ss and laptops.
- User account management through active directory and Google Admin.
- Troubleshoot and maintain printer provisions for staff and students.
- Provide on-site warranty evaluation and repairs on institution owned equipment.
- Perform system maintenance and updates as appropriate.
- Image/reimage campus computers and install updates and software.
- Advise staff and students on best practices, institutional policies, and process improvement.
- Develop and nurture relationships with staff to encourage technology use.
- Setup of technology and configuration for the institution, academic and community events.
- Perform system maintenance and updates as appropriate. Willing to do written documentations works as and when required.
- Please note that the responsibilities mentioned in this job description are not exhaustive and the role may require additional tasks as assigned by the supervisor later.

**Qualifications and Skills**
- Diploma in Information Technology, Computer Science or equivalent
- Excellent analytical skills and attention to detail.
- Fast learner and passion for handling multitask force. Sharp with numbers is an added advantage.
- Self-motivated with a results-driven approach. Resilient and persistent with the ability to cope with superior.
- Excellent communication and presentation skills, and great at building and maintaining good customer relationships.
- Ability to work independently and as part of a team Ability to work independently and as part of a team.
- Ability to think critically and propose solutions to complex problems.

**Job Type**: Contract
Contract length: 12 months

**Salary**: From RM2,200.00 per month

**Benefits**:

- Gym membership
- Health insurance
- Maternity leave

Schedule:

- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Overtime pay

**Experience**:

- IT support: 2 years (preferred)

Ability to Commute:

- Cyberjaya (required)

Willingness to travel:

- 50% (preferred)



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