![Agensi Pekerjaan Smarttrend Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Support
3 weeks ago
Job Description: We are seeking a motivated and customer-focused individual to join our IT support helpdesk team. As a fluent Cantonese speaker, you will play a crucial role in providing technical assistance and support to our Cantonese-speaking users.
**Responsibilities**:
- Troubleshoot technical issues related to hardware, software, and network connectivity for Cantonese-speaking users.
- Provide step-by-step instructions and guidance to users in Cantonese, ensuring they understand solutions and troubleshooting procedures.
- Escalate complex issues to appropriate IT teams or senior technicians for resolution.
- Document all support interactions and resolutions accurately in the ticketing system.
- Assist with user account management, including password resets and access permissions.
- Install, configure, and maintain hardware and software systems as needed.
- Stay up-to-date with technology trends and developments to improve support services.
**Requirements**:
- Fluent in Cantonese and English, with excellent verbal and written communication skills in both languages.
- Proven experience in IT support or helpdesk role, preferably in a multicultural environment.
- Strong troubleshooting and problem-solving skills, with the ability to think critically under pressure.
- Basic knowledge of network protocols, TCP/IP, and VPN configurations.
- Customer-focused attitude with a commitment to providing exceptional service.
- Ability to work independently and collaboratively in a fast-paced environment.
- Fresh graduate encourage to apply
**Salary**: RM5,000.00 - RM6,200.00 per month
Schedule:
- Night shift
Ability to Commute:
- Cyberjaya (required)
-
Customer Support
5 days ago
Cyberjaya, Selangor, Malaysia Abhidi Solution Full timeAssociate - Customer Support for Interpretation & Translation Support A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonesespeaking customers. Provides meaningformeaning interpreting. Follows interpreter protocols as per training,...
-
Customer Support
5 days ago
Cyberjaya, Malaysia Infosight Consuting Full timeDesignation Associate - Customer Support for Interpretation & Translation Support Experience in years 0 to 5 years Relevant Experience 0 to 5 years Qualification High School Graduate, Diploma, Bachelor or comparable IT professional experience Job Summary/ Overview This position performs skilled consecutive, first-person interpretation. Work...
-
Customer Support
5 days ago
Cyberjaya, Malaysia INFOSIGHT Solutions Full timeDesignation **Associate - Customer Support for Interpretation & Translation Support** Experience in years 0 to 5 years Relevant Experience 0 to 5 years Qualification High School Graduate, Diploma, Bachelor or comparable IT professional experience Job Summary/ Overview This position performs skilled consecutive, first-person interpretation. Work is...
-
Customer Support
5 days ago
Cyberjaya, Selangor, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full timeJob Description: We are seeking a motivated and customer-focused individual to join our IT support helpdesk team. As a fluent Cantonese speaker, you will play a crucial role in providing technical assistance and support to our Cantonese-speaking users.Responsibilities: Troubleshoot technical issues related to hardware, software, and network connectivity for...
-
Customer Support
5 days ago
Cyberjaya, Selangor, Malaysia Infosight Consuting Full timeDesignation Associate - Customer Support for Interpretation & Translation SupportExperience in years 0 to 5 yearsRelevant Experience 0 to 5 yearsQualification High School Graduate, Diploma, Bachelor or comparable IT professional experienceJob Summary/OverviewThis position performs skilled consecutive, first-person interpretation. Work isperformed and...
-
Customer Support
5 days ago
Cyberjaya, Selangor, Malaysia INFOSIGHT Solutions Full timeDesignationAssociate - Customer Support for Interpretation & Translation SupportExperience in years0 to 5 yearsRelevant Experience0 to 5 yearsQualificationHigh School Graduate, Diploma, Bachelor or comparable IT professional experienceJob Summary/ OverviewThis position performs skilled consecutive, first-person interpretation. Work is performed and reviewed...
-
Customer Support Translater
5 days ago
Cyberjaya, Selangor, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full timeProblem Solving: Resolving customer issues, complaints, and escalations effectively while maintaining a high level of customer satisfaction.- Language Proficiency: Fluent in Mandarin or Cantonese, with the ability to communicate clearly and effectively in both written and verbal forms.- Documentation: Accurately documenting customer interactions, including...
-
Customer Support
5 days ago
Cyberjaya, Selangor, Malaysia Trinity workforce Solution Full timeCustomer Support - Language Interpreter (Mandarin/Cantonese Speaker)(Night Shift)Salary: RM4000 - RM5000working hours: 9PM - 6AM / 10PM - 7AM**Job responsibilities: - * Provides meaningformeaning interpreting. Follows interpreter protocols as per training, policies, and procedures. Follows all policies and procedures related to information confidentiality...
-
Customer Support + Translator
2 weeks ago
Cyberjaya, Malaysia Abhidi Solution Full time**Associate - Customer Support for Interpretation & Translation Support** - A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonese-speaking customers. - Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per...
-
Technical Customer Support
5 days ago
Cyberjaya, Selangor, Malaysia MSC Trustgate Sdn Bhd Full timeResponsibilities: To handle and respond to enquiries and liaisons with customers To be responsible in resolving customer support issues To raise internal work requests to ensure customer requests, enquiries aboutproducts and services are met and internal requests are followed up in the interestof customer satisfactions. To effectively assist the Manager in...
-
Customer Support + Translator
5 days ago
Cyberjaya, Selangor, Malaysia Abhidi Solution Full timeAssociate - Customer Support for Interpretation & Translation Support A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonesespeaking customers. Provides meaningformeaning interpreting. Follows interpreter protocols as per training,...
-
Customer Support + Translator
5 days ago
Cyberjaya, Selangor, Malaysia Abhidi Solution Full timeAssociate - Customer Support for Interpretation & Translation Support A Customer Support Translator who is proficient in Mandarin or Cantonese typically has acrucial role in bridging the language gap between the company and its Mandarin orCantonese-speaking customers. Provides meaningformeaning interpreting. Follows interpreter protocols as per training,...
-
Customer Support- Translator
2 weeks ago
Cyberjaya, Malaysia JP CALIBER SDN BHD Full time**Customer Support Translator (Permananet)** Language: English & Mandarin/Canotnese Location: Tech Mahindra office - Global Solution Centre (**Cyberjaya**) Department: Healthcare **Working hours**: 7pm-4pm 5 working days (Mon-Fri) - Supporting Japanese Market - Mandarin speakers will be translating from doctors to patient - Based in US - Translate to...
-
Customer Support/translator
2 weeks ago
Cyberjaya, Malaysia Infosight Consulting Service Full timeJD: We are thrilled to announce an exciting opportunity for the role of Customer support/ Translation(Chinese, Mandarin, OR Cantonese) at our esteemed company, based in Cyberjaya,Malaysia. Client - Largest IT Consulting and Services Title: Customer support/ Translation Language proficiency: Fluent Mandarin/Cantonese & English Project: Healthcare **Type...
-
Customer Support Executive
1 week ago
Cyberjaya, Malaysia Deriv.com Full time**Why work at Deriv** For 25 years, Deriv has been committed to making online trading accessible to anyone, anywhere. Trusted by over 2.5 million traders worldwide, the company offers an expansive range of trade types and boasts over 200 assets across popular markets on its award-winning, intuitive trading platforms. With a workforce of more than 1,400...
-
Customer Operation Support
5 days ago
Cyberjaya, Selangor, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full timeCustomer Operations SupportOil & Gas Industry [SHELL]1-Year ContractCyberjaya, SelangorRequired Language: IndonesiaMonday to Friday | 8:00 AM to 5:00 PM / 9.00 AM to 6.00 AMSalary Range: Depends on the experience (RM RM 2700)Job Profile Summary B2B/B2C Commercial Operations supports our frontline teams and customers, focusing on customer service and ensuring...
-
Customer Support
5 days ago
Cyberjaya, Selangor, Malaysia Agensi Pekerjaan Two95 International SDN. BHD. Full timeWE ARE HIRINGTitle: CUSTOMER SUPPORT - MANDARIN &ENGLISHGOOD SALARY PACKAGE:RM4,000 - RM6,000JOB REQUIREMENTS*Job Type: 1 year contract*Experience range: 0-5 years Fresh graduates are encouraged to apply Open for SPM/Diploma holders Shifts : Permanent night shift Work location: Cyberjaya Language proficiency: Mandarin & Good English (B2/C1)Tests to be taken...
-
Customer Service
2 months ago
Cyberjaya, Malaysia MSC Trustgate.com Sdn Bhd Full time**Responsibilities**: - To handle and respond to enquiries and liaisons with customers - To be responsible in resolving customer support issues - To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. - To effectively assist...
-
Customer Support
5 days ago
Cyberjaya, Selangor, Malaysia Abhidi solution SDN BHD Full timeLanguage ProficiencyMandarin/Cantonese - reading/writing/speaking skillsWorking hours 5 days per week (Saturday & Sunday fixed off), Permanent night shiftType of Role Translation SupportWork Location Cyberjaya (Work From Office)Key Responsibilities and Accountabilities Provides meaningformeaning interpreting. Follows interpreter protocols as per training,...
-
Customer Support
3 weeks ago
Cyberjaya, Malaysia Abhidi Solution Full time**Associate - Customer Support for Interpretation & Translation Support** - A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonese-speaking customers. - Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per...