Customer Support Specialist
2 days ago
We are seeking a highly skilled Customer Support Specialist to join our team at Hunters International Sdn Bhd. As a bilingual Customer Support Consultant, you will provide exceptional customer service to clients via phone calls, live chat, and email.
About the RoleThe ideal candidate will be responsible for:
- Providing first-class customer service in both English and French languages;
- Resolving customer issues using provided tools and resources;
- Adhering to client-defined processes and procedures as well as company policies;
- Meeting or exceeding minimum requirements for productivity, availability, and quality standards;
- Meeting predetermined targets;
- Ensuring proper documentation of activities in the client tool pertaining to customer problems, requests, and actions taken.
To be successful in this role, you will need to possess the following skills and qualifications:
- French speaker able to converse in English;
- Russian written and verbal communication skills;
- Preferably with 1 year of Customer Service experience in a call center environment;
- Earned a Bachelor's Degree;
- Working knowledge of Microsoft Office applications;
- Strong Customer Service Skills.
This position offers a competitive total package up to MYR 8,500 per month, consisting of a basic salary up to MYR 7,500, KPI-based bonus up to MYR 400, and night allowance averaging MYR 2,000 per month.
Working ArrangementsAs a valued member of our team, you can expect to work 24 hours rotational shifts over 5 working days a week, with the opportunity to grow and develop your skills in a dynamic and supportive environment.
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Cyberjaya, Selangor, Malaysia Hunters International Sdn Bhd Full timeAbout Hunters International Sdn BhdAs a global business services company, we specialize in customer engagement and improving business performance for top brands worldwide.Job Title: Customer Support ConsultantJob Description:We are seeking a highly skilled bilingual Customer Support Consultant to provide exceptional customer service to clients via phone...
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Cyberjaya, Selangor, Malaysia Hunters International Sdn Bhd Full timeAt Hunters International Sdn Bhd, we are seeking a highly skilled Customer Service Representative to join our team. As a bilingual support consultant, you will provide exceptional customer service to clients via phone calls, live chat, and email. Your primary responsibility will be to assist customers in both French and English languages, using provided...
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