Helpdesk Support

We are looking for Help Desk Support Specialists to provide 24/7 support, including weekends and public holidays. Their primary responsibility will be to deliver excellent customer service by offering technical assistance to end-users of the system.Training will be providedJob Details: Provide firstlevel technical support and troubleshooting assistance for...

**Hiring Helpdesk - Freshers** **Notice period - 30 - 45days** **Degree with AI - Artificial Intelligence** **Roles and Responsibilities**: **Objectives of this role** - Provide quick and effective assistance with information technology systems - Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance -...

Hiring Helpdesk - FreshersNotice period daysDegree with AI - Artificial IntelligenceRoles and Responsibilities:Objectives of this role Provide quick and effective assistance with information technology systems Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance Listen attentively to customers' questions and...

**Job title: IT Support** **Location: Cyberjeya** **Job Type: Permanent** **Skill set & Experience** **General** - Experience of working in a large customer focused environment; - At least 1 year’s experience in a customer service industry, preferably IT based; - At least 2 years experience of working in a helpdesk/customer handling environment; -...

Job Description: We are seeking a motivated and customer-focused individual to join our IT support helpdesk team. As a fluent Cantonese speaker, you will play a crucial role in providing technical assistance and support to our Cantonese-speaking users.Responsibilities: Troubleshoot technical issues related to hardware, software, and network connectivity for...

Job Description: We are seeking a motivated and customer-focused individual to join our IT support helpdesk team. As a fluent Cantonese speaker, you will play a crucial role in providing technical assistance and support to our Cantonese-speaking users. **Responsibilities**: - Troubleshoot technical issues related to hardware, software, and network...

1. Provide first-level technical support and troubleshooting assistance for usersencountering issues with the system.Respond promptly to inquiries, incidents, and service requests related to theDiagnose and resolve basic technical problems with the system, including loginissues, navigation problems, and basic functionality inquiries.Document all support...

Job Description: We are seeking a motivated and customer-focused individual to join our IT support helpdesk team. As a fluent Cantonese speaker, you will play a crucial role in providing technical assistance and support to our Cantonese-speaking users. **Responsibilities**: - Troubleshoot technical issues related to hardware, software, and network...

Job title: IT SupportLocation: CyberjeyaJob Type: PermanentSkill set & ExperienceGeneral Experience of working in a large customer focused environment; At least 1 year's experience in a customer service industry, preferably IT based; At least 2 years experience of working in a helpdesk/customer handling environment;- Fresh graduates with IT knowledge is...

**SUPPORT ANALYST**: - Publication Date: Apr 30, 2024- Ref. No: 511831- Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **The future is our choice** At Atos, as the...

We are Tentacle Technologies, IT Solutions company based in Kuala Lumpur, Malaysia. Currently, we are looking for dynamic professionals for the position **Service Desk Analyst** for our clients. Here is the JD for the opening position: - **Job Position : Service Desk Analyst**: - **Job Location : Masjid Jamek**: - **Job Type : Contract**: - **Shift...

1. Provide first-level technical support and troubleshooting assistance for users encountering issues with the system. 2. Respond promptly to inquiries, incidents, and service requests related to the 3. Diagnose and resolve basic technical problems with the system, including login issues, navigation problems, and basic functionality inquiries. 4. Document...

**SUPPORT ANALYST**: - Publication Date: Feb 9, 2024- Ref. No: 507500- Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **The future is our choice** At Atos, as the global...

We are Tentacle Technologies, IT Solutions company based in Kuala Lumpur, Malaysia. Currently, we are looking for dynamic professionals for the position Service Desk Analyst for our clients.Here is the JD for the opening position:- Job Position : Service Desk Analyst:Job Location : Masjid Jamek:- Job Type : Contract:- Shift Timing : Normal Working...

We are Tentacle Technologies, IT Solutions company based in Kuala Lumpur, Malaysia. Currently, we are looking for dynamic professionals for the position **Service Desk Analyst** for our clients. Here is the JD for the opening position: - **Job Position : Service Desk Analyst**: - **Job Location : Cyberjaya**: - **Job Type : Contract**: - **Shift Timing :...

SUPPORT ANALYST: Publication Date: Feb 9, 2024 RefNo:Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000Who we are.Together we create reliable and responsive digital foundations for the world's businesses, institutions, and communities.Learn more on Advancing what mattersThe future is our choiceAt Atos, as the global leader in secure and decarbonized...

Job Description: - Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational - Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail - Assist in analyzing, assigning, and escalating support calls - Investigate third-line support...

**Job Summary** Provides support and resolution for all IT related issues pertaining to Malaysia users. Troubleshoot end-user computing related issues, (e.g. desktop/laptop, mobile phone, MS-Office, collaboration. etc). Handle user questions, incidents, and requests along with tracking, measuring, and escalating as appropriate. Ability to work in a...

Responsibilities: - To attend customers call-in enquires or any other related matters - Timely response to incoming incidents and support requests - Follow up on tickets and ensure timely closure - Maintain filing and proper documentation - Completes and maintain a variety of reports and records as assigned - Assist in ad-hoc assignments as and when...

Job SummaryProvides support and resolution for all IT related issues pertaining to Malaysia users. Troubleshoot end-user computing related issues, (e.g. desktop/laptop, mobile phone, MS-Office, collaboration. etc). Handle user questions, incidents, and requests along with tracking, measuring, and escalating as appropriate.Ability to work in a high-pressure...