Helpdesk Support

Hiring Helpdesk - FreshersNotice period daysDegree with AI - Artificial IntelligenceRoles and Responsibilities:Objectives of this role Provide quick and effective assistance with information technology systems Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance Listen attentively to customers' questions and...

Job Description: We are seeking a motivated and customer-focused individual to join our IT support helpdesk team. As a fluent Cantonese speaker, you will play a crucial role in providing technical assistance and support to our Cantonese-speaking users.Responsibilities: Troubleshoot technical issues related to hardware, software, and network connectivity for...

1. Provide first-level technical support and troubleshooting assistance for usersencountering issues with the system.Respond promptly to inquiries, incidents, and service requests related to theDiagnose and resolve basic technical problems with the system, including loginissues, navigation problems, and basic functionality inquiries.Document all support...

Job title: IT SupportLocation: CyberjeyaJob Type: PermanentSkill set & ExperienceGeneral Experience of working in a large customer focused environment; At least 1 year's experience in a customer service industry, preferably IT based; At least 2 years experience of working in a helpdesk/customer handling environment;- Fresh graduates with IT knowledge is...

We are Tentacle Technologies, IT Solutions company based in Kuala Lumpur, Malaysia. Currently, we are looking for dynamic professionals for the position Service Desk Analyst for our clients.Here is the JD for the opening position:- Job Position : Service Desk Analyst:Job Location : Masjid Jamek:- Job Type : Contract:- Shift Timing : Normal Working...

SUPPORT ANALYST: Publication Date: Feb 9, 2024 RefNo:Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000Who we are.Together we create reliable and responsive digital foundations for the world's businesses, institutions, and communities.Learn more on Advancing what mattersThe future is our choiceAt Atos, as the global leader in secure and decarbonized...

Job SummaryProvides support and resolution for all IT related issues pertaining to Malaysia users. Troubleshoot end-user computing related issues, (e.g. desktop/laptop, mobile phone, MS-Office, collaboration. etc). Handle user questions, incidents, and requests along with tracking, measuring, and escalating as appropriate.Ability to work in a high-pressure...

Responsibilities: To attend customers callin enquires or any other related matters Timely response to incoming incidents and support requests Follow up on tickets and ensure timely closure Maintain filing and proper documentation Completes and maintain a variety of reports and records as assigned Assist in adhoc assignments as and when requiredRequirements:...

**Key responsibilities but not limited to: - **- Work independently with mínimal supervision to provide end-user support services. Actively participates and executes tasks as defined in the team processes including but not limited to IT Service Management Processes such as Incident Management, Major Incident Management, Problem Management, Request...

Job title: Service Desk Analyst - KoreanLocation: Cyberjeya MalaysiaJob type: PermanentRoles and Responsibilities Experience of working in a large customer focused environment; At least 1 year's experience in a customer service industry, preferably IT based; At least 2 years experience of working in a helpdesk/customer handling environment; Fresh graduates...

Service Desk AnalystThe Service Desk provides a single point of contact for all IT problems and enquiries. Service Desk takes responsibility of the total end to end management of all calls (from the initial contact, until the call is closed) and provides End-to End Tier 1 Incident Management support for all Desktop related problems and queries. The Service...

Service Desk - Japanese Speaker: Publication Date: Apr 30, 2024 RefNo:Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000Who we are.Together we create reliable and responsive digital foundations for the world's businesses, institutions, and communities.Learn more on Advancing what mattersThe future is our choiceAt Atos, as the global leader in secure and...

Role: Data Center OperatorClient: BankingWorking Mode: On SiteJob Type: 12 months contract based & Renewable or convert as permanent with Skill QuotientJob Location: Cyberjaya, MalaysiaExperience: Min 2 years of experience as DC Operator for a financial institution.Only open hiring for Local Malaysian ONLYJOB DESCRIPTION Ensure and monitor all systems backup...

Roles & responsibilities: Understanding customer needs: The software presales consultant must be able to understand the customer's requirements and how the software product can meet those needs. Product demonstrations: Demonstrating the software product to prospective customers and highlighting its Key features and benefits. Sales support: Supporting the...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

JOB DESCRIPTION: To assist Head of Information Technology the internal and external day to day IT operation for companies. To assist Head of Information Technology on the server maintenance, helpdesk support and maintenance of PC, Mac, laptops, printer, and overall IT infrastructure availability for all employees and company website. To assist Head of...

Position: Service Desk AnalystBased office: CyberjayaSalary offer: up to RM3,520Contract: 6 monthsThe incumbent is expected to undertake the following duties and responsibilities: - Recommend an appropriate course of action to resolve tickets or escalate accordingly. Ensure that tickets which cannot be resolved at this level are escalated to the next level...

Responsibilities include Warehouse and Logistic Management, supporting all supply chain procedures1. Warehouse and Logistic Management Plan shipments based on product availability and customer requests Coordinate the supply chain procedures to maximize quality of delivery Prepare shipping documents Schedule arrangement with company dispatcher/runner Track...

What you'll be doing: Spends the required number of hours of online time per day on the phones assisting clients. Should resolve cases primarily at desk via remote method. Able to own, maintain and resolve all cases which is assigned to you end to end. Achieves at minimum a level 3 or above in their Key Responsibility Area goals. Directly handles escalated...