Pre-sales Consultant

1 week ago


Cyberjaya, Selangor, Malaysia MSC Trustgate Sdn Bhd Full time

Roles & responsibilities:

  • Understanding customer needs: The software presales consultant must be able to understand the customer's requirements and how the software product can meet those needs.
  • Product demonstrations: Demonstrating the software product to prospective customers and highlighting its Key features and benefits.
  • Sales support: Supporting the sales team in presenting the software product to the prospective customers, and helping them to close deals.
  • Technical expertise: Providing technical expertise to customers during the presales process, including answering technical questions and providing guidance on product capabilities.
  • Product knowledge: Maintaining uptodate knowledge of the software product and its features and benefits.
  • Proposal and quotation preparation: Preparing and presenting proposals to customers, including pricing and delivery details.
  • Competitive analysis: Conducting competitive analysis to understand how the software product compares to similar offerings in the market.
  • Market analysis: Conducting market analysis to identify trends and opportunities in the market that may impact the software product.
  • Training: Conducting product training sessions for customers, sales teams, and our internal helpdesk as needed.

Requirements:

  • Minimum 3 years presales solution experience
  • Technical Skills: Have knowledge of enterprise business solution and sales force automation will be added advantage.
  • Business acumen: Be able to understand the client's business processes and objectives. Strong analytical and problemsolving skills.
  • Communication and presentation Skills: Possess excellent communication and interpersonal skills to communicate complex technical information to clients, stakeholders, and team members.
  • Project management: Have relevant experience with project management methodologies and tools to effectively manage timelines, budgets, and resources.
  • Industry knowledge: Possess knowledge in FMCG industry. This helps to better understand their requirements and provide solutions that meet their needs.


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